Article View: comp.sys.mac
Article #46024Re: Jasmine Service - an Oxymoron
From: Sigurd Meldal
Date: Sun, 11 Feb 1990 22:09
Date: Sun, 11 Feb 1990 22:09
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After all the flak hitting Jasmine, I would like to relate a positive
experience.
The background: I bought a DD80 harddisk in -87, with the two year
extended warranty. Later that year I moved to Norway (in Europe). In
89 the drive died (after grumbling for a couple of weeks).
The service: I called (international mind you, not cheap) Jasmine. I
had no problems getting through, nor any problems getting an RMA. I
shipped the disk to them, they immediately shipped a new one to me (at
THEIR cost, using DHL I believe, international and expensive).
That disk is still spinning, and I am happy.
-- Sigurd Meldal
SDA.
Sigurd Meldal
Hard mail:
ERL 456 | Internet: meldal@anna.stanford.edu
Computer Systems Lab.|
Stanford University | BitNet: meldal%anna.stanford.edu@forsythe.bitnet
Stanford CA 94305 | Uucp: ...decwrl!glacier!shasta!anna!meldal
USA |
phone: +1 415 723 6027
fax: +1 415 725 7398
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!tut.cis.ohio-state.edu!ucbvax!decwrl!shelby!meldal@hawk.Stanford.EDU From: meldal@hawk.Stanford.EDU (Sigurd Meldal) Newsgroups: comp.sys.mac Subject: Re: Jasmine Service - an Oxymoron Message-ID: <21@hawk.stanford.edu> Date: 11 Feb 90 22:09:37 GMT References: <13436@cbnewsc.ATT.COM> Sender: meldal@hawk.STANFORD.EDU (Sigurd Meldal) Distribution: na Organization: Stanford University Lines: 29