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Article #47773Re: Apple Announces 1 year warranty
From: gillies
Date: Sat, 10 Mar 1990 17:39
Date: Sat, 10 Mar 1990 17:39
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1671 bytes
Congratulations to Apple for finally responding to its customers needs
(more like demands). I think 3 months of retroactive warranty is a
generous offer. I got screwed by 15 days on THINK C v3.0 (no
retroactivity, and THINK had a history of offering it), and remember
the irritation, but that's life.
Apple *could* have been more discrete: Offer to sell 50%-discounted
pro-rated warranty coverage up to 1 year, for everyone who purchased a
machine within the last 12 months, so that every purchaser in the last
12 months could extend their warranty to the full 12 months, at a
discount. This is a much more friendly "soft" cutoff. It probably
wouldn't cost Apple that much.
Let's hope that some day, Apple takes quality far enough to offer a
2-year or 3-year warranty. Automobiles already carry longer
warrantees, and yet American companies still need to demonstrate they
are the highest-quality producers to survive in today's world market.
Don W. Gillies, Dept. of Computer Science, University of Illinois
1304 W. Springfield, Urbana, Ill 61801
ARPA: gillies@cs.uiuc.edu UUCP: {uunet,harvard}!uiucdcs!gillies/
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Path: arc1-ca.pugleaf.net!utzoo!attcan!uunet!clyde.concordia.ca!jarvis.csri.toronto.edu!cs.utexas.edu!usc!brutus.cs.uiuc.edu!ux1.cso.uiuc.edu!ux1.cso.uiuc.edu!m.cs.uiuc.edu!p.cs.uiuc.edu!gillies From: gillies@p.cs.uiuc.edu Newsgroups: comp.sys.mac Subject: Re: Apple Announces 1 year warranty Message-ID: <126900191@p.cs.uiuc.edu> Date: 10 Mar 90 17:39:27 GMT References: <39307@apple.Apple.COM> Lines: 23 Nf-ID: #R:apple.Apple.COM:39307:p.cs.uiuc.edu:126900191:000:1128 Nf-From: p.cs.uiuc.edu!gillies Mar 9 22:57:00 1990