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Article #47788Kudos to Sony!
From: ksbolduan
Date: Tue, 06 Mar 1990 12:17
Date: Tue, 06 Mar 1990 12:17
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Just a note of customer satisfaction: A while ago, I inadvertently initialized five Sony High Denisty disks in the 800k drive of a Mac II. I didn't think that this would really make a difference, but it basically ends up destroying the disks. My SE/30 couldn't re-initialize the disks at all. So, on a chance, I sent them to Sony explaining what had happened. Two weeks later, I received five replacement disks, a hand signed letter, and an apology for the delay. Kudos to Sony for their customer support! Kevin Bolduan '91 Amherst College KSBOLDUAN@AMHERST
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!cs.utexas.edu!swrinde!zaphod.mps.ohio-state.edu!samsung!xylogics!transfer!lectroid!jjmhome!m2c!umvlsi!umaecs!amh!ksbolduan From: ksbolduan@amherst.bitnet Newsgroups: comp.sys.mac Subject: Kudos to Sony! Message-ID: <9225.25f3aa72@amherst.bitnet> Date: 6 Mar 90 12:17:54 GMT Lines: 13