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Article #6281

Re: Apple to Fix Quantum Drive Failures

#6281
From: Mike Morton
Date: Thu, 12 Oct 1989 22:34
29 lines
1995 bytes
wiechman@athos.rutgers.edu (NightMeower) writes:
>All of this discussion has only said that there are some problems with
>certain Quantums 40s or 80s.  Which ones are at risk?

Having seen TWO 80Mb drives go south this summer, I've been following
this stuff with great interest.  I talked with Apple Customer Relations
today, and they told me:

1) The new PROM is a fix which prevents problems with the disk lubricant
   from showing up.  (I know zip about hardware; any experts care to
   comment on whether this is plausible?)  I thought the guy said there
   is also a separate firmware bug which the PROM fixes, but I'm not sure
   I got this right.

   [A mailing from Apple Developer Services, dated 3 Oct, says that the
   PROM fix has nothing to do with the "stiction" problem, which I assume
   means the lubricant problem.  Wonder who to trust here...]

2) Apple dealers know which drive numbers mean bad lubricant, and I assume
   they'll give you new PROMs, although the person I talked to said that
   PROMs will probably be in short supply...

Meanwhile, my THIRD drive has been making infrequent buzzing noises,
similar to the single death-rattle my FIRST one emitted before croaking.
It'll be a long time before I buy another Apple-label drive.

 -- Mike Morton // P.O. Box 11378, Honolulu, HI  96828, (808) 676-6966 HST
      Internet: mikem@uhccux.uhcc.hawaii.edu
    (anagrams): Mr. Machine Tool; Ethical Mormon; Chosen Immortal; etc.
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ncar!ames!uhccux!mikem
References: <957@bridge2.ESD.3Com.COM> <Oct.12.09.10.00.1989.9026@athos.rutgers.edu>

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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ncar!ames!uhccux!mikem
From: mikem@uhccux.uhcc.hawaii.edu (Mike Morton)
Newsgroups: comp.sys.mac,comp.sys.mac.programmer
Subject: Re: Apple to Fix Quantum Drive Failures
Keywords: Apple,Quantum,FIX,REFUND!
Message-ID: <5090@uhccux.uhcc.hawaii.edu>
Date: 12 Oct 89 22:34:42 GMT
References: <957@bridge2.ESD.3Com.COM> <Oct.12.09.10.00.1989.9026@athos.rutgers.edu>
Reply-To: mikem@uhccux.UUCP (Mike Morton)
Organization: University of Hawaii
Lines: 29