Article View: comp.sys.mac
Article #6281Re: Apple to Fix Quantum Drive Failures
From: Mike Morton
Date: Thu, 12 Oct 1989 22:34
Date: Thu, 12 Oct 1989 22:34
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wiechman@athos.rutgers.edu (NightMeower) writes:
>All of this discussion has only said that there are some problems with
>certain Quantums 40s or 80s. Which ones are at risk?
Having seen TWO 80Mb drives go south this summer, I've been following
this stuff with great interest. I talked with Apple Customer Relations
today, and they told me:
1) The new PROM is a fix which prevents problems with the disk lubricant
from showing up. (I know zip about hardware; any experts care to
comment on whether this is plausible?) I thought the guy said there
is also a separate firmware bug which the PROM fixes, but I'm not sure
I got this right.
[A mailing from Apple Developer Services, dated 3 Oct, says that the
PROM fix has nothing to do with the "stiction" problem, which I assume
means the lubricant problem. Wonder who to trust here...]
2) Apple dealers know which drive numbers mean bad lubricant, and I assume
they'll give you new PROMs, although the person I talked to said that
PROMs will probably be in short supply...
Meanwhile, my THIRD drive has been making infrequent buzzing noises,
similar to the single death-rattle my FIRST one emitted before croaking.
It'll be a long time before I buy another Apple-label drive.
-- Mike Morton // P.O. Box 11378, Honolulu, HI 96828, (808) 676-6966 HST
Internet: mikem@uhccux.uhcc.hawaii.edu
(anagrams): Mr. Machine Tool; Ethical Mormon; Chosen Immortal; etc.
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ncar!ames!uhccux!mikem From: mikem@uhccux.uhcc.hawaii.edu (Mike Morton) Newsgroups: comp.sys.mac,comp.sys.mac.programmer Subject: Re: Apple to Fix Quantum Drive Failures Keywords: Apple,Quantum,FIX,REFUND! Message-ID: <5090@uhccux.uhcc.hawaii.edu> Date: 12 Oct 89 22:34:42 GMT References: <957@bridge2.ESD.3Com.COM> <Oct.12.09.10.00.1989.9026@athos.rutgers.edu> Reply-To: mikem@uhccux.UUCP (Mike Morton) Organization: University of Hawaii Lines: 29