Article View: comp.sys.mac
Article #8010Re: MacConnection falters???
From: Roy Smith
Date: Fri, 17 Nov 1989 18:32
Date: Fri, 17 Nov 1989 18:32
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2195 bytes
I'll add one vote in favor of MacConnection. They have always
given me very good service (we're talking having a package in your hands
the morning after you order it at 6:30 PM Eastern Time), the folks who
answer the phone always seem to be very knowledgable about their products,
and the prices pretty much can't be beat (actually, on occassion my local
ComputerLand undercuts MC's software prices, much to my amazement). I
think of Mac Connection as sort of the L.L. Bean's of the Macintosh world.
Must be something about New England, I guess.
I just ordered a mouse from MC. I had originally ordered it from
Icon Review. They said it would be here yesterday. Yesterday, I called
them, they said it had shipped, they would start a trace, and somebody
would call me back. Today, still rodentless, I called again and was told
it was back ordered. Why, I asked, was I told yesterday that it had
shipped. Well, it seems, the computer said they were scheduled to have
come in from the manufacturer yesterday, or something like that, but they
hadn't. I cancled the order and ordered it from my old standby,
MacConnection, who just happened to have it in stock and for $5 less. They
volunteered that they were having computer problems and they could not
promise the usual overnight delivery but it would go out on Monday. Fair
enough. Nobody's perfect, and certainly anybody is allowed to be
non-perfect on occassion if they warn you in advance that it might happen.
So, like somebody else already said so well, cut them some slack,
will ya?
--
Roy Smith, Public Health Research Institute
455 First Avenue, New York, NY 10016
{att,philabs,cmcl2,rutgers,hombre}!phri!roy -or- roy@alanine.phri.nyu.edu
"The connector is the network"
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Path: arc1-ca.pugleaf.net!utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!wuarchive!cs.utexas.edu!rutgers!cmcl2!phri!roy From: roy@phri.UUCP (Roy Smith) Newsgroups: comp.sys.mac Subject: Re: MacConnection falters??? Message-ID: <4131@phri.UUCP> Date: 17 Nov 89 18:32:49 GMT References: <4159@cayman.COM> <128018@sun.Eng.Sun.COM> Reply-To: roy@phri.UUCP (Roy Smith) Organization: Public Health Research Institute, NYC, NY Lines: 31