🚀 go-pugleaf

In article <4984@husc6.harvard.edu>, singer@endor.harvard.edu (Rich Siegel) writes:
> In article <455@poseidon.UUCP> ech@poseidon.UUCP (Edward C Horvath) writes:
> >Plenty fast?  Perhaps.  Fast enough?  As fast as it COULD be?  Not even close.
> 
> 	Suppose you read my post again? I DID NOT say that the current scheme
> is the fastest; it is, however, faster than using SANE. 
> 

First I would just like to state that I have been reading the net for quite 
awhile and feel Rich provides us with a valuable service.  This is after
all what he gets paid to do.  But, I think he has been getting a little
cocky lately with his responses.  Basically Rich, I think you are talking down
to you customers as if you were a superior.   When it comes to customer support
this is a definate no no.  The customer is always right and should be treated 
with respect.  Now I understand that you should be able to have dialogs as you
see fit but I think on discussions in which you are representing your company's
product you should be a little more careful.  If Mr Horvath misunderstood your
posting then maybe, just maybe, you weren't making yourself clear.

					Ken Heitke   att!iwtio!kah