🚀 go-pugleaf

In article <927@gould9.UUCP>, joel@gould9.UUCP (Joel West) writes:
> Just a comment on mail-order houses from something I heard second-hand
> regarding supplier relations.
							     ^^^^^^^^^^^
Second opinion is often wrong (and maybe it was somebody elses 2nd time
to).  We all seen the experiments of passing a message verbally down a
line and how much it changes.

> MacConnection always pays, is very timely, businesslike, and easy
> to deal with.  Icon Review is not.

I have had good success with MacConnection (when I can get through on the
phone) and I have also had great service with Icon Review.  I think most 
problems with mail order companies actually customer errors.  When you make
an order, check to make sure they have the item in stock, price, shipping
methods and costs.  I have had perfect service from Icon Review in 6 
different orders.  The complaints I have heard against them involve vaporware
products in their catalog.  They are the only ones I know of to actually have
a catalog.  Publishing a catalog means having deadlines for products to be
included - who knows if the Christmas catalog made in the Fall, will be shipping
every program mentioned in it.  I think it is better to carry to many products
than to few.

I have nothing but very good praise for all the Mac mail-order houses.  I have
ordered from Mac Connection, Icon Review, Programs Plus, and ComputerWare.

I have had no problems and have waited at most 14 days for any product.

[ Disclaimer: I have no relation to any of the above suppliers except being
  a satisfied customer of all of them. ]

-- 
Brian Bezanson {seismo,ihnp4,allegra,topaz,harvard}!uwvax!gumby!bezanson
Manta Software Corp.				  bezanson@gumby.wisc.edu