🚀 go-pugleaf

The saga (nightmare) concludes.....sorta.

Some of you might remember my flame-o-gram of a couple of months ago recounting
my  problems with getting a PC system (brand irrelevant) from S & S Wholesalers
out of Miami Beach, FL.  In short, I ordered a new system, same day mailing (as
advertised),  with  the  latest  OS  release.   I  got  a  refurbished CPU, old
software, and a broken monitor - all mailed 2 weeks after the  order,  sent  by
3rd  class  U.S.  Mail that took a month to get to me.  (I won't mention that I
was overcharged, but was charged promptly.) I returned everything to  them  for
replacement  - two months later I received a CPU whose box had been opened with
no software, followed a week later (today) by the monitor (packed in  the  same
box  in  which  I  sent the broken one back, hole and all) and the software.  I
haven't tested the monitor yet, so that's still pending, but the kicker is that
they sent me the same box of old software!!

I  just  got  off the phone with them and asked about the software.  "Why did I
get the same software back??" I asked.  "Because it was the only one  we  had,"
they  replied.   "What can we do to get me the software that I ordered and paid
for?" They replied, "We suggest you go to another company."

Really.  That last quote is verbatim.  So, I suggest to you that  if  you  have
any  microcomputer  or  peripheral  needs, please do what they suggest - "go to
another company".

Keith M. Dale  
<kdale@bbncc-eur.arpa>
BBN Communications Corporation

*** Disclaimer: the opinions expressed herein are  strictly  my  own,  and  not
    those of my employer's or the Department of Defense's's'infa