🚀 go-pugleaf

>By the way, one thing I do think Apple has done markedly well (as is a
>core competency of theirs) is the User Interface.  For what basically
>amounts to a second generation product, the Newton is very easy to use. 
>To boot, it is a stable platform.
>
>My disappointment with Apple is that it holds a very strong reputation
>for customer service, yet my experience has not been positive at all.  
>> 

What many people don't realize is that Apple really sweats the details when
it comes to human interfaces. Newton is a fairly new interface and although
the Mac suffers from some outdated elements, it is still a fantastic
interface. Apple is also very good at making daring products, but mostly
nicely innovative ones.

Apple's customer service is inconsistant. I have some friends with faulty
Powerbooks. Some have been treated well, others the complete opposite.
Apple's quality, though overall good, is very poor for some products (like
the Powerbooks). There have been some problems with some of their
AppleVision monitors and Style Writer printers. The Newtons have been
reliable from what I can tell. The new OS is solid, except for some of the
crytic error messages, it is stable.

I just want to see Apple get agressive at liscensing the Newt and I'm so
glad to hear that a new one is due by Christmas. I just hope that they
don't slip. But, I prefer that they do if the product is not ready. I don't
want another Powerbook fiasco for the Newt.

Ben S.


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