Article View: comp.sys.newton.misc
Article #4Re: Users are selfish Was Re: crippled software
From: Joseph Thomas
Date: Thu, 07 Mar 1996 23:44
Date: Thu, 07 Mar 1996 23:44
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3698 bytes
>>>>> "Sanjay" == Sanjay S Vakil <sanj@athena.mit.edu> writes: Sanjay> I don't understand why people feel that Sanjay> crippleware/timeoutware is such a crime. Sure, it's less Sanjay> ideal than 'true' shareware, but the market has expanded way Sanjay> beyond people you can 'trust' to send in shareware fees. For Sanjay> example, I'm *sure* that there are more than 24 people out Sanjay> there enjoying Mahjongg, but the registrations have pretty Sanjay> much halted. This is a powerful push towards crippling my Sanjay> next release. Sanjay> sanj I know this thread is starting to go out of context for this group, but I felt a strong need participate. I couldn't agree with Sanjay more; the overwhelming majority of users just can't be trusted to pay their fair share for uncrippled software they use. I've been in a similar situation as a shareware author. I spent hundreds and hundreds of hours, over the course of 2 years, developing what I thought was useful and practical software (if anyone happened to be curious, it's called Fitter for the Amiga). I tried to make it a solid application, complete with online context sensitive help, and loads of options and information to change on the fly. Because at the time, *I* hated the concept of crippled/timed out software, right up until the last version, I distributed it as "on your honor" shareware. I think I gave a much better than average try to support and accomodate users who had requests for enhancements and changes; I never ignored an email, and even in the latest cases, responded in under three days, despite my busy agenda. With the exception of two that were major undertakings, I made every enhancement/change that was requested, and fixed every bug reported that I (or more than one user) could reproduce. Despite the meagre $7 (US) fee I asked for this full featured application, I received only ONE registration over the past 3 years. Unfortunately, it seems that the average user is just not honest ....unless they're forced to be because a package is crippled. I deeply regret not doing it. It seems that everyone has some lame justification: "Well, I like it, but I want it to have <xxx> feature so I'm not registering it until the author puts it in.." "I found a bug, and therefore, it doesn't deserve to be registered" "Joe Blow didn't register it, and he's using it, so I won't register either." . . you get the point. It's a shame; I had always hoped shareware would be the wave of the 90s for home used software. It's the very users that complain about crippled software that contribute to that problem of crippled software the most (and notice that I've acknowledged cripped software *is* a problem; I don't like it either) Actually, I did get something from my experience, and that's just it- experience, in large application C projects, which is making me lots of money now :) BTW Sanjay, my fee's on it's way -Joe
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Newsgroups: comp.sys.newton.misc,comp.sys.amiga.applications Path: arc1-ca.pugleaf.net!ritz.mordor.com!news From: benjamin@ritz.mordor.com (Joseph Thomas) Subject: Re: Users are selfish Was Re: crippled software X-Newsreader: Gnus v5.1 X-Nntp-Posting-User: benjamin Sender: benjamin@ritz.mordor.com Organization: None Message-ID: <5r68cgwjsj.fsf_-_@ritz.mordor.com> References: <150773@cup.portal.com> <4lCkP4eSMV1ZEHpSJ2@transarc.com> <ud4ts37sru.fsf@random.pc-labor.uni-bremen.de> <4hllsv$gc8@cantua.canterbury.ac.nz> <4hmvq7$5qm@senator-bedfellow.MIT.EDU> In-Reply-To: sanj@athena.mit.edu's message of 7 Mar 1996 15:36:39 GMT X-Nntp-Posting-Host: ritz.mordor.com Date: Thu, 7 Mar 1996 23:44:12 GMT