🚀 go-pugleaf

In article <1992Dec14.222737.8820@pencom.com> you write:
>Hi All,
>I am trying to connect my wife's mac to my NeXT so she can print on my  
>printer.
>Anyone out there do this? What hardware do I need?
>I will post a summary if there is enough intrest.
>
>Bill Dudney
>dudney@pencom.com

Greetings.
 
I have a NeXT station and a MAC Quadra and a PC at home.  They
are connected with thin coax Ethernet.  I purchased a product
from IPT, named Ushare that allows the Quadra to print onto the
NeXT's laser.  The product works well with 3.0, was easy to set
up, and is transparent to the MAC (it just shows up in the chooser
as 'NeXTLaser').

I found two points on the negative side.  The software is a bit
pricy, about 600.00.  The second point is my personal experiences
with the company.  The software required an encripted key which
is based on the CPU ID of your next.  You must call in after you 
receive the software to get this key.  Here is were my problems
occurred.  My NeXT is at home.  They seemed unwilling to just give
me the key over the phone, wanting a FAX instead.  After some
discussion, I convinced them that I was not going back into work
just to fax the information that I could tell them over the phone.
They said that they would call right back.  Three days later,
I had to make two more calls to finally get the key.  
 
The key that you get is only good for 1-2months.  Only after IPT
receives the payment will you get a perm. key.  Again, when the
time came up to get the key, I had to make 3-4 phone calls over
2 days to get a response.

The last point, the origonal software was only good for NS 2.1.
Since I purchased the software within 2 weeks of their updated
product for 3.0, I was told that my upgrade would be 'in the mail'.
Stupidly, I upgraded to 3.0.  When I called IPT 3 days later, I
was told that I could not have the upgrade.  After finally getting
through to the person who had origionally told me that my upgrade
was in the mail, he told me that the version I had would work 
just fine.  When it didn't, and I raised HELL with them, they 
said that they had 'misunderstood' and would send me my update.
I week later I finally had it.

My point is this, their product works great, their tech support
is good, but in my experience they are disorganized.  The software
key idea is ok, but they inconvienienced me and wasted my time
by being slow producing the software keys.           
.

=========================================================================
Jim Cassidy                           jcassidy@focus.uwaterloo.ca
University of Waterloo                optadm7@watserv1.uwaterloo.ca
200 University Ave.                   VE3RTS
Waterloo, Ontario, Canada N2L 3G1     (519) 885-1211 ext. 6240