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Article #35

New Keyboard, ADB, NeXT, and the run-around

#35
From: Robert Alexander Wyatt
Date: Wed, 28 Oct 1992 19:43
33 lines
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Can anybody out there set me straight on the availability of an upgrade path for
the new keyboard/mouse...I have a Station Color Turbo and read in NeXTWORLD that
Color Turbo owners would be able to upgrade...then the ordeal began...I have
spoken with four different people at NeXT, each of whom has told me something
different...one said no upgrade policy...the second said - sure, get a new
soundbox and startingpoint kit...the third said no way...and the fourth told me I
would need a new motherboard, soundbox, startingpoint kit, and monitor...but he
said in the future I needed to pay to obtain such information as I apparently am
merely a lowly user and don't have some screwed up service contract...never mind
my warranty or the fact that I shelled out a lot of cash for the system...

NeXT makes wonderful hardware (except keyboards) and software but I think that as
the company grows we are beginning to see the same ills that plagued Apple under
Jobs...he's an idea man (not to mention a genius) but has proved time and time
again that he isn't corporate...

Well, I really want a new keyboard...the old one is a complete piece of junk...I
think it is extremely unfair of NeXT to not provide an upgrade path for EVERY
system out there...switching to the ADB standard is going to leave a lot of users
shut out from future ADB add-ons...that's not cool...

And NeXT needs to get its act together in way of information...when a product is
announced EVERYBODY at the company should have the info...it is unfair to the
customer to be given the run-around...

Needless to say I still have no clue as to what the real story is in regard to
upgrading...if anyone knows, please pass it along!

Later,
Rob

rawyatt@aludra.usc.edu
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Path: arc1-ca.pugleaf.net!sparky!uunet!hela.iti.org!usc!chaph.usc.edu!rawyatt
From: rawyatt@koh-sun3.usc.edu (Robert Alexander Wyatt)
Newsgroups: comp.sys.next.hardware
Subject: New Keyboard, ADB, NeXT, and the run-around
Date: 28 Oct 1992 11:43:55 -0800
Organization: University of Southern California, Los Angeles, CA
Lines: 33
Distribution: world
Message-ID: <1cmqhrINN25g@koh-sun3.usc.edu>
NNTP-Posting-Host: koh-sun3.usc.edu