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Article #1330

Re: Do NOT buy from Neuron! (Re: NeXT FAX recommendations?)

#1330
From: Philip McDunnough
Date: Sat, 11 Apr 1992 22:59
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In article <1992Apr11.145323.7035@Princeton.EDU> amlovell@phoenix.Princeton.EDU (Anthony M Lovell) writes:
>  Why is this Neuron product so oft-discussed?

Because the 96+ was/is a piece of junk made proprietary by Neuron. It does
not work and Neuron refuses to honour their warranty. The 1414 is simply
another inexpensive faxmodem which Neuron seems to have not dared make
proprietary. They bundle it with software which is of questionable value and
resell it at a high price. The Neuron product is the only v.32bis faxmodem
which claims to work with the NeXT. 

> What is special about it
>that recommends it over a cheaper product such as a SupraFax Modem V3.2?
>I am very curious, and guess that there must be some very important
>attribute that I'm unaware of.  Can such a cheap modem as the Supra
>offer meaningful function with a NeXT cube '040?

The special thing about it the the lowest form of customer service available,
lack of warranty support, debatable software, not even clear if it works in
its latest form and that won't be clear for some time as the Neuron sw has
the unique feature of getting worse over time.

The Supra would be very useful for the NeXT if someone (NeXT for example)
would provide a faxdriver for it. The v.32bis part can  be taken care of
by Microphone, Tip, uucp,etc...Neuron has set back the NeXT in this area by
months if not a year.

Philip McDunnough
philip@utstat.toronto.edu
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Message-ID: <1992Apr11.225948.18361@utstat.uucp>
Path: arc1-ca.pugleaf.net!sparky!uunet!cs.utexas.edu!utgpu!utstat!philip
References: <1992Mar23.231420.16372@nddsun1.sps.mot.com> <1992Mar29.014917.20035@news.iastate.edu> <1992Apr11.145323.7035@Princeton.EDU>

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Newsgroups: comp.sys.next.misc
Path: arc1-ca.pugleaf.net!sparky!uunet!cs.utexas.edu!utgpu!utstat!philip
From: philip@utstat.uucp (Philip McDunnough)
Subject: Re: Do NOT buy from Neuron! (Re: NeXT FAX recommendations?)
Message-ID: <1992Apr11.225948.18361@utstat.uucp>
Keywords: next, fax
Organization: University of Toronto, Dept. of Statistics
References: <1992Mar23.231420.16372@nddsun1.sps.mot.com> <1992Mar29.014917.20035@news.iastate.edu> <1992Apr11.145323.7035@Princeton.EDU>
Date: Sat, 11 Apr 1992 22:59:48 GMT
Lines: 29