🚀 go-pugleaf

snyderre@NeXTwork.Rose-Hulman.Edu (Robert E. Snyder) writes:
: In article <1992Apr9.233257.21173@athena.mit.edu> ermarsh@athena.mit.edu  
: (Eric R Marsh) writes:
: > In article <1992Apr9.155803.29436@colorado.edu>  
: spenton@irie.Colorado.EDU (Steve Penton) writes:
: > >
: > >	Is it true that a simple phone call to this # will
: > >        get you Mathematica 2.0.4 ?  (Thats the version that
: > >        saves memory usage by loading the packages only as needed)
: > >
: > 
: > I didn't have any trouble getting Wolfram to send me a copy of 2.0.4.5  
: which
: > is supposed to only load the necessary packages as needed.  However,  
: once
: > I got it, the 'thin' kernel didn't work at all.  After two phone calls  
: to
: > Wolfram the Tech support person told me that the thin kernel didn't  
: work.  The 
: > full kernel does work and fixes minor problems with the previous 2.0.*  
: release.
: > 
: > Eric
: 
: When I called Wolfram Research, via their normal phone number, non 1-800-  
: I got the run around quite a bit.  I then finally got to some one in the  
: correct department. (which I'm not sure what it was)  They asked me if I  
: had any problems with the MMA I was using at current.  I said no, but I  
: wanted the new MMA so I could just load the 'thin kernal' to save my self  
: time etc.  (I thought it was a valid reason)  They told me that I had to  
: have something wrong with the program and just because I wanted to save  
: myself time, that was not good enough to warrant a new copy of MMA  
: 2.0.4.5.  Anyway, thought you guys might like to know.  If I find  
: something wrong I shall call back, but I guess I won't waste my time or my  
: phone bill on trying to make up a reason to get a new version.

Two points:  (1)  the thin kernel works just fine on my NeXTstation,
and on all of the other ones here.  In addition I've seen other people
post about using it. Have no idea why it would not work for anyone else,
*but* when I was talking to a tech support guy a while back he said, in
passing, that "the thin kernel does not work on the NeXT" and when I
told him that we all use it just fine he said "Really?!"  Go figure.

(2)  A valid reason for requesting a new copy of Mathematica is that if you
click some of the on line help panels (try the one in the convert 
pasteboard/save to file panel) it crashes Mma.  Happens with several 
of the on line help panels.  It was when I first reported this bug that
someone at WRI told me to call and ask for the 2.0.4.5 upgrade.  If you
want *another* valid reason tell them that you do Gaussian integrals
all the time and that a lot of them are broken (the broken function is
HyperGeometricU I think) but is largely (not completely) fixed in 
2.0.4.5.

Hope this is helpful

Tom