🚀 go-pugleaf

[]In article <5136@blue.cis.pitt.edu.UUCP>
[]cjp@unix.cis.pitt.edu (Casimir J Palowitch) writes: On
[]April 9th, I ordered and prepaid with a credit card for a 14.4
[]Supra fax/modem from BFJ Enterprises of Roswell GA, on the
[]advice of other netters.  I was told there was a waiting list, but
[]that with pre-paid status, I would be one of the first 100 or so.
[]
[]I called to check the status of my order every couple of weeks,
[]and was told very helpfully by the BFJ staff of my progress from
[]98th, to 76th, to 60th.  My most recent call was on August 6th,
[]when I was told I was 20th.  That same call I was told another
[]interesting bit of information by the BFJ staffperson. 
[]Apparently, Supra was upset that BFJ was selling its modem so
[]cheaply.  Supra was feeling heat from other dealers, who were
[]complaining about BFJ's low price of $289.00.  The staffperson
[]made the suggestion that Supra was or was intending to restrict
[]shipments of modems to BFJ for this reason.
[]
[]I have not been able to contact BFJ since. I have called several
[]times a day to the two toll-free numbers and the two other
[]numbers I've tracked down for them, but no one answers the
[]lines.
[]

I have had almost exactly the same experience (I was the person who posted  
on this subject last week, and was also one of the people who *thought*  
BFJ was a good place to get the modem from. Now I know how the Neuron  
people feel. . . . . NAH, it hasn't been THAT bad! :-)


[]I called yesterday to Supra, who told me that several others had
[]called about this matter.  They had no information on BFJ, and
[]were not able to say anything substantial about their
[]shipments of modems to BFJ.  They refused entirely to assist me
[]in securing the delivery of their product.
[]

Again, I'm one of those people. I've called Supra, the 800 number  
operator, etc. etc.  

[]Does anyone have any information about BFJ? There was a post
[]last week by someone in the same situation.  Any news?
[]
[]I have begun the process of refund with my credit card company,
[]but I would much rather see a modem, especially having waited
[]four and a half months already.  Anyone have any ideas?

This was just posted to comp.dcom.modem (where this has been a *really*  
hot thread for about a week now.  I include the whole post and you cna  
make of it what you will. I will say, however, that I spoke to people at  
BFJ just a couple of days before they stopped answering the phone and no  
one mentioned *anything* about remodeling, and it seems odd that a  
computer and electronics firm can't manage to have a couple of telephone  
answering machines.  Still, my decision, for the moment is to wait until I  
know more definitely what is going to happen since I don't want to go  
through the hassles with my credit card company unless I have to. What I  
*really* want is my modem!

Hope this is Helpful ---- Tom


>>>>>>>>>>posted to comp.dcom.modems<<<<<<<<<<<<<<

     I just called up the Roswell mall (where BFJ is located), and
spoke to the mall business manager about BFJ.

     To put it briefly, he is as mystified as the rest of us.

     He has not seen Jeff Weiss, the owner, since about the 14th. The
store is shut, with a "Closed for two weeks renovation" sign.
Considerable merchandise is visible through the window. UPS has tried
and failed a number of times to make deliveries. On or about the 14th,
Mr. Weiss told the manager he would try to re-open soon. 

     The manager has tried the number he had for Mr. Weiss's home, but
it is disconnected. He thinks it's possible that the number is simply
out of date (it's quite old). Roswell directory inquiries produces a
"Geoffrey Weiss" in Dunwiddy (sp?) who says he is NOT associated with
BFJ, but is apparently getting a lot of phonecalls on the topic.

     It seems Jeff Weiss took over the business a year or so ago
following his father's death.

     I'll try the mall manager again on Monday, and see if there is
any change.

							Peter Trei
							ptrei@mitre.org