🚀 go-pugleaf

I believe I have some more worthwhile information to offer on BFJ and
how people who have merchandise on order from them (quite possibly a 
*prepaid* for Supra modem, such as I have) should proceed. 

First, I still can offer no "proof" one way or another that BFJ has 
closed its doors permanently, but in response to my repeated inquiries I
have received additional corroboration that the store is currently shut
with a "Remodeling, open in two weeks" sign on the door, even though they've
been closed for well over two weeks and (I'm told) no visible remodeling is
occurring.  From the E-mail I've received (some forwarded through a third
person from a former BFJ employee) it seems *likely* (again, I have no
direct proof) that BFJ will not reopen, except possibly to liquidate
inventory.  

The *good* news is that I've spoken at length to the Atlanta area Better 
Business Bureau and they were quite responsive.  According to the fellow
I spoke to, if you have paid for merchandise undelivered from BFJ they will
make every effort to see to it that BFJ honors its commitments.  To get this 
to happen you must file a complaint against BFJ.  To do this, call the 
Atlanta area BBB, 

BBB phone # is 404 688 4910

and wend your way through the #$^@*&%^# automated phone menu thingy (who the
hell invented those things) by selecting the option "file a complaint on a 
local company" (i.e. hit #3) and talking to the people there. I was warned
that if the owner chooses to just "close his doors and walk away" there was
little the BBB could do --- BFJ is a BBB member, and apparently the owner
will have trouble reopening or liquidating if they are processing our
claims --- but, *if* you prepaid with a credit card there is usually a
"good faith" clause in your card agreement.  If you make a "good faith"
effort to recover your $ or your merchandise from the vendor, and you
fail, then the card company will usually cover your payment.  Obviously, 
filing a compaint of this sort goes a long way towards satisfying the 
good faith requirement.  

Thus, I *strongly* urge any of you in the situation I'm in to contact
the Atlanta BBB and file a complaint against BFJ.  (It may even be that the
force of our numbers will garner our case additional attention).

Hope this is helpful ---- Tom