🚀 go-pugleaf

In article <lux.718508977@sol.UVic.CA> lux@sol.UVic.CA (Michael O'Henly)  
writes:
> 	I am impressed. Yesterday I got back after a long weekend and
> found that my six-week-old monitor had packed it in. I reacted with
> all the calm you might expect in someone who's at the early stages of
> an already-behind-schedule project.
> 
> 	At 7:15 AM, I left email for the Western Canada NeXT reps to
> try and find out just what kind of warranty I _really_ have. By 9:00,
> we were down to brass tacks on the phone. Before lunch, I was talking
> serial numbers with Sharon at NeXT in California... 
> 
> 	Before lunch today -- a mere 24 hours later, but a world away
> on lovely Vancouver Island -- I was sitting in front of a functioning
> replacement monitor.
> 
> 	My hat's off, folks (hell, my _shirt's_ off!). Thank you,
> thank you, thank you.
> 
> 	Michael.
> -- 
> Michael O'Henly                 
> McPherson Library                Internet:  lux@sol.uvic.ca
> University of Victoria                      lux@uvvm.uvic.ca
> Victoria, B.C., Canada             BITNET:  lux@uvvm

Sharon has been a great help to me, over the past year and a half, too!  She  
really cares about the customer.  NeXT needs more like her.

Jim