🚀 go-pugleaf

In article <1992Oct10.030201.3493@cube.handheld.com>  
jmd@cube.handheld.com (Jim De Arras) writes:
> In article <lux.718508977@sol.UVic.CA> lux@sol.UVic.CA  
(Michael O'Henly)  
> writes:
> > 	I am impressed. Yesterday I got back after a long  
weekend and
> > found that my six-week-old monitor had packed it in. I  
reacted with
> > all the calm you might expect in someone who's at the early  
stages of
> > an already-behind-schedule project.
> > 
> > 	At 7:15 AM, I left email for the Western Canada NeXT  
reps to
> > try and find out just what kind of warranty I _really_ have.  
By 9:00,
> > we were down to brass tacks on the phone. Before lunch, I  
was talking
> > serial numbers with Sharon at NeXT in California... 
> > 
> > 	Before lunch today -- a mere 24 hours later, but a world  
away
> > on lovely Vancouver Island -- I was sitting in front of a  
functioning
> > replacement monitor.
> > 
> > 	My hat's off, folks (hell, my _shirt's_ off!). Thank  
you,
> > thank you, thank you.
> > 
> > 	Michael.
> > -- 
> > Michael O'Henly                 
> > McPherson Library                Internet:  lux@sol.uvic.ca
> > University of Victoria                      lux@uvvm.uvic.ca
> > Victoria, B.C., Canada             BITNET:  lux@uvvm
> 
> Sharon has been a great help to me, over the past year and a  
half, too!  She  
> really cares about the customer.  NeXT needs more like her.
> 
> Jim

Ditto... Here's another satisfied customer thanks to Sharon's  
efforts!
-- 
John A. Mastrolia				+1 606 258-8989
   deepthought!outland!jmast@ms.uky.edu
Univeristy of Kentucky