🚀 go-pugleaf

In article <1992Sep29.130436.20940@menudo.uh.edu> sears@tree.egr.uh.edu  
(Paul S. Sears) writes:
> I have registered 50 copies of Mathematica 2.0.x during the past 6
> months.  In general WRI has been very prompt and helpful.  I have had 
> some very timely responses (less than 2 hours!!) and I have also 
> experienced some delays (3-5 days).  Since Mathematica is tied to the 
> hostid, a password cannot be generated until they have that information, 
> which the user must provide.  If the information the user provides is 
> inaccurate, then there are delays.  I have to admit that it is a flaw 
> for WRI to choose just one method of licensing, although it is the kind
> of licensing which benefits large clusters of workstations and one which 
> we particularly like.  Things might be alittle better if they provided a 
> provision for temporary passwords that last a few days so you can use 
> Mathematica while your copy is getting officially registered.
> 

Hmmm. We've registered ~80 copies since May (three labs). We haven't had a  
response faster than two weeks in any of our tries (and we've been in  
touch with WRI numerous times). If the delay was 3-5 days we'd be quite  
happy, but the most recent lab we installed (41 turbo machines) was bought  
primarily to run Mathematica in intro Calculus and Linear Algebra classes,  
and the password delay was three weeks! Not a good way to start a new  
academic year:

Prof:"Good morning - I'm your calculus instructor, and these are NeXT 
      computers"

Student:"What are we using these for?"

Prof:"Well... nothing. But they sure look good sitting on the desks, don't   
      they?"

--
Adrian Smith
University of Alberta NeXT Campus Consultant
adrian@niagara.ucs.ualberta.ca
Audix: 5482