17" color monitor repair cost way out of line!!!

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#768

From: James C. Luby
Date: Thu, 06 Aug 1992 15:42

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We have a NeXT colorstation with the smaller of the two available color
monitors (17" I believe).  It has started to fail intermittently.  We contacted
NeXT to ask about repair and were told that their policy was to swap the
monitor for a, presumably, new one at a cost of $1389!!!!!!  This seems a
bit out of line for repair.  I'm wondering if anyone has a better suggestion
including, for instance, third party replacement monitors.  Another question
is whether or not it is possible to obtain the schematic for these monitors
as we do have an electronic shop that could probably repair the monitor if
such documentation were available.  Any advice will be much appreciated!

					Jim Luby

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From: jcl@yonext.apl.washington.edu (James C. Luby)
Subject: 17" color monitor repair cost way out of line!!!
Message-ID: <1992Aug6.154239.10261@u.washington.edu>
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Date: Thu, 6 Aug 1992 15:42:39 GMT
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