🚀 go-pugleaf

In article <1992Aug6.154239.10261@u.washington.edu>  
jcl@yonext.apl.washington.edu (James C. Luby) writes:
> We have a NeXT colorstation with the smaller of the two available color
> monitors (17" I believe).  It has started to fail intermittently.  We  
contacted
> NeXT to ask about repair and were told that their policy was to swap the
> monitor for a, presumably, new one at a cost of $1389!!!!!!  This seems a
> bit out of line for repair.  I'm wondering if anyone has a better suggestion
> including, for instance, third party replacement monitors. 

That is less than NeXT's recommended price for replacement for a 
NeXT repair center (at least looking at the March 1 price book I have).

a couple of suggestions...

You could try getting a video electronics shop to do component replacement.
Risky, but if they have worked with the model type (old 17"... I guess it's
a sony, but could be a phillips), they may have seen the problem before.

finally, are you sure it's the monitor?.  Can you swap monitors with another
color station and see if the problem follows the monitor or the slab.
color turbo board replacement prices are about 60% of the price of 
monitor replacement.
 
(Also, I assume it's out of it's one year warranty (yes, one year).
hindsight is 20/20, but extended warranty for the monitor and sound
box is only $330 a year (possibly less if your reseller provides
the service).)

- geoff
--
"The only thing obsoleted by Windows 3.1 is poking myself in the
eye with a pointed stick." - Gene Lee
---------------------------------------------------------------
Geoffrey Brunkhorst, RCF                    brunkhorst@Mayo.edu
Guggenheim 10                                    (507) 284-1805
Mayo Foundation, Rochester MN, 55905 USA     fax (507) 284-5231