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Article #782

Re: 17" color monitor repair cost way out of line!!!

#782
From: Nathan F. Janette
Date: Thu, 06 Aug 1992 18:43
26 lines
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In article <1992Aug6.154239.10261@u.washington.edu>  
jcl@yonext.apl.washington.edu (James C. Luby) writes:

> We have a NeXT colorstation with the smaller of the two
> available color monitors (17" I believe).  It has started
> to fail intermittently.  We contacted NeXT to ask about
> repair and were told that their policy was to swap the
> monitor for a, presumably, new one at a cost of
> $1389!!!!!! 

How about smashing it to pieces with a sledgehammer?  You
could sell hits to NeXT owners that bought the same 17"
piece of junk display.  Make a video of the event and send it
to Steve Jobs.  Maybe NeXT will get the message.

It the mean time, don't be a fool and purchase another 17"
NeXT color display.  Purchase a nice 3rd party unit - we
love our Nanao T560i units.  They are much, much better
than NeXT's current offerings, even though they aren't painted
black.

--
Nathan Janette		"I'm a NeXTstep man,
Dept MB&B, Yale Univ	 I'm a NeXTcube guy"
New Haven, CT
nathan@laplace.biology.yale.edu (NeXT)
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Path: arc1-ca.pugleaf.net!sparky!uunet!gumby!yale!cs.yale.edu!news
From: nathan@laplace.biology.yale.edu (Nathan F. Janette)
Subject: Re: 17" color monitor repair cost way out of line!!!
Message-ID: <1992Aug6.184357.6135@cs.yale.edu>
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Organization: Yale University, Department of Computer Science, New Haven, CT
References: <1992Aug6.154239.10261@u.washington.edu>
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Date: Thu, 6 Aug 1992 18:43:57 GMT
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