🚀 go-pugleaf

brian@umbc4.umbc.edu (Brian Cuthie) writes:

>This is good advice if for no other reason than you may choose to power 
>up a device at the same time then NeXT decides to swap or something and
>who knows how well behaved a device going through power up is.

>Nothing personal, Alan, but is this the kind of answer I can expect from
>NeXT tech support at $225/Question ?

First of all, this was what I would consider a good answer.  You
said so above yourself, "This is good advice."  If anything, they
should 'err' on the side of safety.   Suggesting that all SCSI
devices be powered up and properly terminated is a safe way of doing
things, IMO.

Second, how much did this cost you?  I'm not saying that it should
have, I'm simply pointing out that the new pricing scheme is already
in place, and yet we still have a few NeXT people posting to the
net, helping out for free there.  Don't flame NeXT mercliessly when
they're the least of the evils of workstation support.

Ever call Sun tech support?  Every looked at how much AnswerLine
support costs?  Ever deal with their DAMN tech people on the other
end?   I had one lady who was actually what I could call mean to me.
I won't go into it here (this isn't alt.bash.sun, although I feel
that such a group should be created).
-- 
David Lemson                                                 (217) 244-1205
University of Illinois NeXT Campus Consultant  / CCSO NeXT Lab System Admin
Internet : lemson@uiuc.edu                 UUCP :...!uiucuxc!uiucux1!lemson 
NeXTMail accepted                                   BITNET : LEMSON@UIUCVMD