🚀 go-pugleaf

Don Smith (dsmith@mindspring.com) wrote:
: If I ask for a tape backup in the night, then the next morning the
: server will lock up sometime in the early morning, around 9 am or so.
: If I power it down (which is the only way to talk to it), and leave it
: off for 10 to 15 minutes, it will come back up and stay up for days,
: until I run another tape backup. If I don't leave it off for more than
: a minute, it will go down again. Has been known to go down as many as
: 8 times, or as few as one.
: 

I run Backup Exec 7.01b on a Compaq ProLiant 1500 Pentium133 server
running NW41.  The server has locked up three times since going into
production March 2nd.  After the first two times I removed the
NET-PROT.NLM for virus protection, but it locked a third time.  EVERY TIME
has been while running the Backup Exec client nlm (BE.NLM) on the server!
I've sent files to tech support and talked with them also.  To date there
has been no real answer as to what may be wrong.  My NW41 is up to date,
the latest patches and such from Novell and BackupExec installed, plenty
of memory, hardware is fine, etc.  I am now running without the BE.NLM
(using the client from a workstation).  So far all is well.

My suggestion is to check software and be sure you have the latest patches
for both NW41, BackupExec, and your Adaptec PCI SCSI controller
(&drivers).  BackupExec has a program called "Baxter" which allows you to
perform a dump if the server locks up.  This NLM creates a text file which
they can read to see how to find the offending NLM or process.  This last
lockup it didn't help as we lost the keyboard also, but typically you
still have keyboard functionality so you can enter the Netware debugger.

==========================================
Erick Reverski (CNE)
reverski@access.digex.net
http://www.access.digex.net/~reverski/