lp spooler bugs (finaly) fixed!

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1 total messages Started by Richard Perlman Mon, 09 Oct 1989 20:25

#162

Author: Richard Perlman
Date: Mon, 09 Oct 1989 20:25

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Since I made public my beef with Sequent when they wern't fixing
our problems with the "lp" spooler, I should also let you know
that they FIXED it.

After getting only cursory response from Sequent on help calls
and a Usenet posting I sent a letter to their CEO -- that got
attention -- he reads "bugmail" too I wass told.  They assigned
the problem to "engineering" found a number of problems and
issued a "fix".  Unfortunatly, the "fix" didn't work on our
machine.  Next, Sequent had two software engineers (is that 
the same as a programmer) here on-site for a full day.  They 
located three bugs and nailed the problems we had been having.

We have been running the fix for a month with NO further
problems.  I understand it will be in the next release of DYNIX.

Thank you Sequent!
-- 
Richard Perlman * perl@pbseps.pacbell.com || {ames,sun,att}!pacbell!pbseps!perl
180 New Montgomery St. rm 602,   San Francisco, CA  94105  |*|  1(415) 545-0233

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