Re: Frustrated with SGI support..

Article View: comp.sys.sgi.misc

Article #104

#104

From: Kim Andersen
Date: Wed, 30 Dec 1992 23:56

14 lines
1071 bytes

I have several SGI systems, all different models.  I was very happy with
the hotline service the first couple years - they were very speedy and
knowledgable.  HOWEVER, response time has increased dramatically (coupled
with a seeming decrease in competence) over the past year and a half.
Ever since 4.0.X was released.  Now I don't bother to call the hotline
anymore because on the rare occasion that I get a return call, they have
no clue anyway.

Sorry, guys, but that's my experience.


Kim Andersen                 |  It's only ones and zeroes.
Harrington Cancer Center     |  The wonder is that
andersen@marvin.ama.ttu.edu  |  it does anything at all.  -- anonymous

Technical Details

Message-ID: <34843@adm.brl.mil>

Path:

arc1-ca.pugleaf.net!sparky!uunet!spool.mu.edu!darwin.sura.net!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!att!cbnewsi!cbnewsh!att-out!rutgers!cmcl2!adm!news

Show Full Headers

Complete Article Headers

Path: arc1-ca.pugleaf.net!sparky!uunet!spool.mu.edu!darwin.sura.net!zaphod.mps.ohio-state.edu!pacific.mps.ohio-state.edu!linac!att!cbnewsi!cbnewsh!att-out!rutgers!cmcl2!adm!news
From: andersen@marvin.ama.ttu.edu (Kim Andersen)
Newsgroups: comp.sys.sgi.misc
Subject: Re: Frustrated with SGI support..
Message-ID: <34843@adm.brl.mil>
Date: 30 Dec 92 23:56:18 GMT
Sender: news@adm.brl.mil
Lines: 14