Article View: comp.sys.sgi.misc
Article #116Re: Frustrated with SGI support..
From: NEO LIN CHEN
Date: Mon, 04 Jan 1993 02:54
Date: Mon, 04 Jan 1993 02:54
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Kim Andersen (andersen@marvin.ama.ttu.edu) wrote: : I have several SGI systems, all different models. I was very happy with : the hotline service the first couple years - they were very speedy and : knowledgable. HOWEVER, response time has increased dramatically (coupled : with a seeming decrease in competence) over the past year and a half. : Ever since 4.0.X was released. Now I don't bother to call the hotline : anymore because on the rare occasion that I get a return call, they have : no clue anyway. : : Sorry, guys, but that's my experience. : : : Kim Andersen | It's only ones and zeroes. : Harrington Cancer Center | The wonder is that : andersen@marvin.ama.ttu.edu | it does anything at all. -- anonymous
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Newsgroups: comp.sys.sgi.misc Path: arc1-ca.pugleaf.net!sparky!uunet!cs.utexas.edu!qt.cs.utexas.edu!yale.edu!jvnc.net!newsserver.technet.sg!nuscc!nusunix3.nus.sg!eng10312 From: eng10312@nusunix1.nus.sg (NEO LIN CHEN) Subject: Re: Frustrated with SGI support.. Message-ID: <1993Jan4.025406.9766@nuscc.nus.sg> Sender: usenet@nuscc.nus.sg Organization: National University of Singapore X-Newsreader: TIN [version 1.1 PL6] References: <34843@adm.brl.mil> Date: Mon, 4 Jan 1993 02:54:06 GMT Lines: 15