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Article #3451

Re: Avoid Monitor Express in Santa Clara

#3451
From: _chris_
Date: Fri, 02 Feb 1996 00:00
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In article <4ejje5$5ln@fido.asd.sgi.com>, Bill Dorsey <dorsey> wrote:

> If you have a monitor that needs repair, I suggest avoiding Monitor
> Express in Santa Clara.  I spoke with them on the telephone about
> repairing my 19" Sony monitor and they quoted me a flat-rate price
> of $150 to fix it as long as it wasn't the picture tube or the flyback
> transformer.
> 
> After painstakingly loading the 90lb monitor into my car and driving to
> their store, I was informed that the price to repair my monitor was now
> $200.  When I mentioned that I had been quoted a price of $150 on the
> phone, the guy was adamant saying that they have to charge extra for
> Sun monitors.  The funny thing is that I had mentioned that it was a Sun
> monitor on the telephone and was still quoted the $150 price.  I told
> the guy this and offered to compromise at $175 as I didn't want my time
> to have been wasted for nothing.  He refused to compromise at all, and
> told me to take it somewhere else if I didn't like their terms.
> 
> Just thought I'd pass this on so others can avoid my experience.
> 
> --
> Bill Dorsey
> dorsey@engr.sgi.com

This kind crap happens everywhere.  They try to hook you in, to see if you 
would relent.  The guy is a moron.

_chris_
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From: cvanbus@tcs.tulane.edu (_chris_)
Subject: Re: Avoid Monitor Express in Santa Clara
Date: 1996/02/02
Message-ID: <cvanbus-0202961341080001@0.0.0.0>
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references: <4ejje5$5ln@fido.asd.sgi.com>
organization: Tulane University
newsgroups: comp.sys.sun.hardware,ba.market.computers