🚀 go-pugleaf

If you have a monitor that needs repair, I suggest avoiding Monitor
Express in Santa Clara.  I spoke with them on the telephone about
repairing my 19" Sony monitor and they quoted me a flat-rate price
of $150 to fix it as long as it wasn't the picture tube or the flyback
transformer.

After painstakingly loading the 90lb monitor into my car and driving to
their store, I was informed that the price to repair my monitor was now
$200.  When I mentioned that I had been quoted a price of $150 on the
phone, the guy was adamant saying that they have to charge extra for
Sun monitors.  The funny thing is that I had mentioned that it was a Sun
monitor on the telephone and was still quoted the $150 price.  I told
the guy this and offered to compromise at $175 as I didn't want my time
to have been wasted for nothing.  He refused to compromise at all, and
told me to take it somewhere else if I didn't like their terms.

Just thought I'd pass this on so others can avoid my experience.

--
Bill Dorsey
dorsey@engr.sgi.com