Article View: comp.sys.sun
Article #6189Re: Service contracts, ASJ vs. SUN
From: Eddie Turner SJRPP TSD
Date: Mon, 17 Dec 1990 22:02
Date: Mon, 17 Dec 1990 22:02
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In article <623@brchh104.bnr.ca> RMG3@psuvm.psu.edu writes) :-) :-) o So, is ASJ true to their word? (their offer is that someone will be :-) here within 4 hours of our call) We have used ASJ on-site support service for our RasterGraphics electrostatic plotter for a year now and any time we have problems they are here by noon the next day (they come up from Melborne, Fl.) and they always show up with plenty of spare parts. For this reason we have now gone with their Sun hardware support (cost 18% less than Sun's). We have not had to use the service yet (knock on wood) but I feel very confident in their ability should that happen. Eddie Turner UUCP:...gatech!uflorida!unf7!sjrpp!eddie
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Path: arc1-ca.pugleaf.net!utzoo!attcan!utgpu!cunews!bnrgate!brtph3!brchh104!brchs1!bnr.ca!rice.edu!sun-spots-request From: sjrpp!eddie@cs.utexas.edu (Eddie Turner SJRPP TSD) Newsgroups: comp.sys.sun Subject: Re: Service contracts, ASJ vs. SUN Keywords: Miscellaneous Message-ID: <920@brchh104.bnr.ca> Date: 17 Dec 90 22:02:56 GMT Sender: news@brchh104.bnr.ca Organization: Sun-Spots Lines: 14 Approved: Sun-Spots@rice.edu X-Refs: Original: v9n391 X-Sun-Spots-Digest: Volume 9, Issue 411, message 1 X-Note: Submissions: sun-spots@rice.edu, Admin: sun-spots-request@rice.edu