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Article View: comp.sys.ti.explorer
Article #393

Re: Explorer software

#393
From: nobi
Date: Thu, 28 Jan 1993 18:04
39 lines
2086 bytes
(Appologize for broadcasting this message, but we seem to have problem
reaching the addressee directly.)
> 
> Do you know if it is possible to gain access to the latest version of
> the Explorer software?
> 
> I have come across what appears to be a strange bug. It appears that
> sometimes when I invoke "change-class" on an object, not all pointers
> to the object is updated accordingly. If I do a "full-gc", it is OK
> again. 
> 
> We had a software support contract with TI long past the time when it
> appears they actually stopped development of the Explorer software,
> but I do not think that I got all the latest bug-fixes. TI has since
> closed their office in Norway, all the people I knew have gone away,
> and I don't know who to approach. Any suggestions?
> 
> Erling
 
Erling,

Have your tried to call Hewlett-Packard Customer Response Center?
They now support most of TI's computer systems.  TI system V is
actively supported, but others like Explorer support is minimal.
It's 1-800-531-5160.  They should be able to accomodate your software
needs, although I do not know whether the latest updates solve your
problem.  The latest version of Explorer software is 6.1 and 
additional patches and one new microcode should be available.
If you want to use fax, it's 404-850-2704 attn to: D. Isler, HP
Customer Response Center.  -- NN
PS.
Let me know if you have any luck talking to HP.  I may have
a chance to talk with them sometime in the future.

Regards,
-- 
          _________       IBM Corp, Software Support Center
     __/\/_ O B _/_       Nobi@eureka.austin.ibm.com
                          (512) 823-9591
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From: nobi@EUREKA.AUSTIN.IBM.COM (nobi)
Newsgroups: comp.sys.ti.explorer
Subject: Re: Explorer software
Message-ID: <9301281804.AA17703@eureka.austin.ibm.com>
Date: 28 Jan 93 18:04:05 GMT
References: <9301280702.AA13354@hybert>
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