3rd party service info wanted

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1 total messages Started by Thomas F. Blakely Wed, 13 Apr 1988 18:43

#56

Author: Thomas F. Blakely
Date: Wed, 13 Apr 1988 18:43

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We are considering going to 3rd party service on our Sun equipment,
mostly because Sun won't cover so much of what we are planning to buy
(8mm tape, 3rd party drives, etc.).  We've been real pleased with the
service (on hardware anyway) that we've gotten from Sun (good response
time, minimal down time, etc.) and we're a little leery of 3rd party
service.  Thus we are seeking the experiences of others who are
currently using (or have used in the past) 3rd party service vendors
(we are primarily looking for maintenance contracts equivalent to
Sun's "on-site" level).  We are especially interested in anyone's
experience with Motorola Service, as they are claiming to have exactly
what we want.

Thanks in advance,

Tom Blakely
DCA, Inc.
(404)442-4866
gatech!dcatla!ittfb

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