Article View: comp.text.desktop
Article #1086Re: Interleaf's Desktop Technical Publishing Software (Sun/Release 3.0)
From: Brian Diehm
Date: Tue, 26 Apr 1988 22:52
Date: Tue, 26 Apr 1988 22:52
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>I had terrible experience with Interleaf's desktop technical publishing
>software running on a SUN. It has a dangerous bug. I have several
>files striked by this bug and cannot be recovered. The main symptom
>being an "unrecognizable record" when loading the file. Has anyone
>besides me got bitten by this bug?
Well, we've been using Interleaf 3.0 on Suns for about a year now, and
have never seen this one. To date I have seen a file lost only once,
and that was due to a hardware problem forcing us to reboot a station.
Well, twice, because the new un*x has a bug and our computer center
can't do remote backiups via TCP/IP without rebooting our server - fix
on the way.
We've used 3 stations for over a year, VERY heavily. We have just
added 4 more. The system is pretty reliable overall.
I would suggest bugging Interleaf to get you the latest version of 3.0,
which is 3.18 I believe. I know, I know, their Mass. customer support
is surly at best and merely disorganized always; it all depends on your
local office. Unfortunately, THEY have to rely on Cambridge. . .
You might also question the environment you are running in. If your
Sun is part of a networked system, could someone else be bugging your
underlying un*x?
--
-Brian Diehm (SDA - Standard Disclaimers Apply)
Tektronix, Inc.
briand@tekig4.TEK.COM or {decvax,cae780,uw-beaver}!tektronix!tekig4!briand
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Path: arc1-ca.pugleaf.net!utzoo!mnetor!uunet!husc6!bbn!mit-eddie!ll-xn!ames!oliveb!sun!briand@tekig4.TEK.COM From: briand@tekig4.TEK.COM (Brian Diehm) Newsgroups: comp.text.desktop Subject: Re: Interleaf's Desktop Technical Publishing Software (Sun/Release 3.0) Message-ID: <50962@sun.uucp> Date: 26 Apr 88 22:52:08 GMT Sender: news@sun.uucp Distribution: comp Lines: 37 Approved: desktop-request%plaid@sun.com