Article View: comp.text.sgml
Article #575Apology
From: Steven R. Newcomb
Date: Mon, 25 Jan 1993 15:37
Date: Mon, 25 Jan 1993 15:37
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Dear Friends Who Read My Note Requesting Your SGML Documents In Order To Test MarkMinder, Evidently the tone of my note regarding the delivery delay of Exoterica's Compleat Test Suite has been interpreted in some quarters as combative and as casting aspersions on the business integrity of Exoterica. It was not my intention to do any such thing, and I deeply regret any misunderstanding in this matter. (I had thought my tone was clear when I said delaying the release for improvements had its good points.) We, too, are in the software business and we too have been forced to slip past our own deadlines on occasion. Moreover, the check we sent Exoterica was only for $95, and (although I personally never received it, possibly due to a communication failure within our own organization) I am informed that the delay was explained and a refund was offered to all those who ordered the Suite, I assume in a letter. Having no knowledge of this letter, I called Exoterica the other day, just before writing my note to comp.text.sgml, and I was told that the Suite was delayed, because "We keep finding more things to put into it," and because "Our time is being used on other projects right now." I certainly understand that kind of situation: a public service project like the test suite must, in any rationally operated organization, take a lower priority than activities that put food on the table. We have had to make the same sort of painful decisions with regard to the oft-delayed SGML SIGhyper Newsletter -- our own public service project. Let me add that, in general, I believe it is in the best interests of all of us in the SGML technology business, both corporately and individually, to work together to make the SGML pie grow, rather than squabble over the (let's face it: still rather small) pie that already exists. The last thing I want to do is to have TechnoTeacher be perceived as such a small-pie squabbler, or to set a bad example by behaving that way. (Sorry about the horrendously mixed metaphors -- I am aware that one does not "grow pies".) Finally, after reading my note, Exoterica's John McFadden has graciously demonstrated his own commitment to this same philosophy by offering to send us a pre-release version of the Compleat Test Suite on tape. As he rightly points out, it will be interesting to see, after we have exercised MarkMinder with these reputedly harsh test materials, whether we will still be able to meet our own deadline for the release of MarkMinder (end of March, 1993). Steven R. Newcomb, President TechnoTeacher, Inc. Voice: +1 904 422 3574 1810 High Road Fax: +1 904 386 2562 Tallahassee, FL 32303-4408 USA Internet: srn@techno.com
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Path: arc1-ca.pugleaf.net!sparky!uunet!charon.amdahl.com!pacbell.com!ames!olivea!spool.mu.edu!yale.edu!ira.uka.de!math.fu-berlin.de!news.netmbx.de!Germany.EU.net!mcsun!sunic!aun.uninett.no!nuug!ifi.uio.no!SGML.news From: srn@techno.com (Steven R. Newcomb) Newsgroups: comp.text.sgml Subject: Apology Message-ID: <9301251537.AA05214@mingus.techno.com> Date: 25 Jan 93 15:37:22 GMT Lines: 49