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Article #2469

IBM Pennant Systems survey

#2469
From: Karl Berry
Date: Wed, 09 Sep 1992 18:51
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I just got a note from Gail Renick at IBM explaining the purpose of the
survey which I urged people not to cooperate with before (because IBM
refused to tell me what they'd do with any documents I contributed):

    The purpose of the survey was intended to help us do a better job of
    testing our products by developing an understanding of how customers
    would most likely use them.  With a variety of documents and typical
    printing scenarios for constructing test cases, we can come closer
    to simulating the customer's printing environment and expectations.
    So far, the responses have been very helpful.

So, if you want to help make IBM's products better, cooperate with the survey.
(That was intended to be a complete non-judgemental sentence; please
take it as such.)

karl@cs.umb.edu
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From: Karl Berry <karl@claude.cs.umb.edu>
Newsgroups: comp.text.tex
Subject: IBM Pennant Systems survey
Message-ID: <199209091851.AA08604@claude.cs.umb.edu>
Date: Wed, 9 Sep 1992 14:51:14 -0400
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