Good work by Imagen in recognizing bad printers

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1 total messages Started by forrest Tue, 09 Dec 1986 17:33

#3169

Author: forrest
Date: Tue, 09 Dec 1986 17:33

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I read with interest the posting about Imagen's treatment of
people with 12/300's. Too bad that the Ricoh engine isn't
better but Imagen has had trouble with Canon too. At my
previous job we had an Imagen 5/480, a 480 dpi printer
based on a Canon engine. This printer used lots of liquid
toner and was constantly out of adjustment, although for the
few days it was adjusted correctly, the output looked great.
Imagen eventually agreed that this engine was a dog and let
us trade it in on 8/300's, which have been working great.
I'm not sure how good a deal they made us, but anything
was better than being left with a boat anchor. So, Imagen
is to be commended for recognizing bad stuff. Now if only
the U.S. automobile industry could do the same.

Jon Forrest
ucbvax!mtxinu!blia!forrest

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