🚀 go-pugleaf

In article <PCG.93Dec23192932@decb.aber.ac.uk> pcg@aber.ac.uk (Piercarlo Grandi) writes:
>>>> On Mon, 20 Dec 1993 22:55:44 GMT, sheldon@iastate.edu (Steve Sheldon) said:
>
>Steve> Here at Iowa State this is even the trend.  In the past the
>Steve> university had the source code to DEC's Athena, and fixed and
>Steve> patched as bugs cropped up, then relaying those patches back to
>Steve> DEC.  Now, they've gotten to the point where they want to plug
>Steve> DEC's software in, have it work, and if it doesn't work report
>Steve> the bug to DEC, and have DEC fix it.
>
>Unfortunately DEC does not fix it, not now, nor ever. DEC have other
>problems than trying to fix bugs that affect one or a dozen customers.
>
>Steve> It really is a lot easier for a company like DEC to keep on staff
>Steve> a couple dozen programmers who know their operating system inside
>Steve> and out,
>
>I doubt that DEC has as many as a couple dozen programmers who know any
>operating system inside and out, and if they have they surely are not
>putting them onto customer support. They are developing new features,
>those sell machines, not correcting bugs that might afflict only one or
>Steve> perhaps a dozen users.
>
>Steve> then for each and every university or company to keep on staff
>Steve> one or two people, in addition to their regular support staff, to
>Steve> fix operating system bugs.
>
>This is the theory, and it is a sensible theory -- unfortunately the
>reality of the marketplace is that manufacturers believe that sales do
>not depend on after sales bug fixes -- they depend on benchmarks
>and features.

Let them depend on manufacturers such as DEC for fixing bugs and see
how far they get :-)

I have over 10 years of experience dealing with DEC and also was
a senior software engineer for central engineering at DEC....


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