🚀 go-pugleaf

Well my copy of Windows 3.1 didn't arrive on Monday by 10am as promised.

I called Microsoft (to get the Air Bill) and then Federal Express.  FedEx
told me it was shipped "ECONOMY" and in no way would it have gotten to me
by Monday 10am.  It will be delivered by Wednesday 4:30pm.

    Will I switch to OS/2?  No way, I'm a commited Windows developer/user.

    Will two days make much difference?  No.

    Would I have bought it at Egghead had I known the true delivery date?
    Possibly.

I know that my $8.50 shipping doesn't cover the full shipping cost and that
the upgrade order form only promised 4 - 6 weeks delivery.  But when I placed
the order I was told it was "guaranteed to be delivered by 10am Monday 4/6".

My gripe is that MicroSoft made a big deal and got a lot of free press on
the "All pre-ordered upgrades will arrive by 10am Monday" announcement.

It was a lie.

They didn't ship the upgrades (or at least mine and several other people I
know of) such that they could arrive as promised.  MicroSoft should get as
much press coverage over this "Marketing Scam" as they did over the original
announcement.

When IBM promises to deliver OS/2 by a certain date I know not to believe it.
When MicroSoft promises something I used to believe them.  I thought they had
more class.

+-----------------------------------+--------------------------------------+
| Dave Babcock                      | Internet: daveb@wpd.sgi.com          |
| Silicon Graphics Computer Systems |                                      |
| P.O. Box 7311  -  M/S 9U-530      | Voice: (415) 335-1547                |
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| Mountain View, CA   94039-7311    |                      (BABCOCKD)      |
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| ** Views expressed are my own. ** | Fax:   (415) 969-2314                |
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