🚀 go-pugleaf

In a previous article, daveb@merlin.wpd.sgi.com (Dave Babcock) says:

>Well my copy of Windows 3.1 didn't arrive on Monday by 10am as promised.
>
>I called Microsoft (to get the Air Bill) and then Federal Express.  FedEx
>told me it was shipped "ECONOMY" and in no way would it have gotten to me
>by Monday 10am.  It will be delivered by Wednesday 4:30pm.
>
>    Will I switch to OS/2?  No way, I'm a commited Windows developer/user.
>
>    Will two days make much difference?  No.
>
>    Would I have bought it at Egghead had I known the true delivery date?
>    Possibly.
>
>I know that my $8.50 shipping doesn't cover the full shipping cost and that
>the upgrade order form only promised 4 - 6 weeks delivery.  But when I placed
>the order I was told it was "guaranteed to be delivered by 10am Monday 4/6".
>
>My gripe is that MicroSoft made a big deal and got a lot of free press on
>the "All pre-ordered upgrades will arrive by 10am Monday" announcement.
>
>It was a lie.
>
>They didn't ship the upgrades (or at least mine and several other people I
>know of) such that they could arrive as promised.  MicroSoft should get as
>much press coverage over this "Marketing Scam" as they did over the original
>announcement.
>
>When IBM promises to deliver OS/2 by a certain date I know not to believe it.
>When MicroSoft promises something I used to believe them.  I thought they had
>more class.

At least IBM does not charge me for the upgrade to 2.0,
for the product or the shipping.
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