🚀 go-pugleaf

After reading all the articles in this newsgroup about the
incompatabilities of installing Windows 3.1 on a machine running DR
DOS 6.0, I decided to call tech support at Digital Research.  It took
a while for them to return my call, but they did indicate that there
is a problem and that because they were not allowed a beta version,
they had to wait until Monday (April 6th) when Microsoft released 3.1.
They are currently saying April 15th as a target date for some type of
fix.  They said all registered users would receive the fix, but he
also gave me their technical support BBS number (408)649-3443.

It was hard enough for me to wait until April 6th and I'm not sure
what my state of mind would be if I had to wait until April 15th or
later.  I decided to investigate what would happen if I switched to
MS-DOS 5.0.  I am currently using the SuperStor disk compressing
utility that comes with DR-DOS 6.0.  I found out from DR that the
version of SuperStor that comes with DR-DOS was crippled to only work
with DR-DOS.  The SuperStor driver will not recongnize another
operating system.  This was confirmed by tech support at AddStor (the
people who make SuperStor).  Now I had recently upgraded my version of
SuperStor to v.2.0 through AddStor.  According to AddStor, this
version will recongnize MS-DOS.

Next problem, AddStor says that there is a problem between the
SuperStor driver and Windows 3.1's Superdrv.exe 4.0 caching program.
They to have a fix already on their technical support BBS.  The number
is (415)324-4077.  The file name is WINSMDRV.ZIP.  Apparently, they
haven't had time to do a readme file for that yet thouth.

I also got a call back from the Addstor tech, who left a message on my
answering machine that there is a special procedure for changing from
DR-DOS 6.0 to MS-DOS 5.0.  Unfortunately, I wasn't able to get back
in touch with them.  They do have a FAX number though (415)688-0466.
Their voice line is (415)688-0470.

BTW, Digital Research's technical support line number is
(408)646-6464.  I was not too pleased with their response time.
Apparently, they have a third party that does the support... the
person who called me back, identified that he was with Consumer
Research. (that may be a division of Digital Research for all I
know).

I hope, this helps.  I'll post more as I find reliable information.

--David
-- 

***********************************(+)**************************************
 David Watson      Internet: dew@Turing.acs.Virginia.EDU      (804)295-6736 
 Pony Express: 2111 Michie Drive #77, Charlottesville, Virginia  22901-2872
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