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Article #7067

Genoa where is that 256 color driver?

#7067
From: Paul Magid
Date: Thu, 22 Nov 1990 07:04
30 lines
2098 bytes
	A while back a couple of people complained about the fact that there
was no 256 color driver for the genoa 6400 svga board.  Then someone said that 
genoa had droped plans for manufacturing said driver.  I then rather foolishly
posted an article to this newsgroup blasting genoa for this.  The next day I 
called genoa, and they said that what this person had claimed was not true.  
Furthermore, the individual I spoke to said that the driver would be "ready by
comdex".  I then, with my tail between my legs posted a retraction of my posting
and mentioned to the net that the driver would be ready by comdex.

	Well,  comdex has come and gone and I have logged onto genoa's bbs, and 
guess what, there is no driver on the board.   About three days ago I called to
find out what is cutting with the driver.  However, this time I did not get to 
speak to a human.  I left a message on the voice mail system, and I have not
heard anything since.  Genoa's customer service departments number is:
1 (800) 423-6211,  and their bbs' number is 1 (408) 943-1231.  Try calling them
and see if you have more luck than I have had.   If you do, please mail me or
if it is relevant to everyone post it.

 I am truly pissed of with this companies customer service!


Paul

================================================================================
"Woka woka woka" - Paul Magid
"Norwegian Blue, lovely plumage." - Monty Python

email: magid@ocf.berkeley.edu
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Message-ID: <1990Nov22.070404.13813@agate.berkeley.edu>
Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rutgers!apple!agate!sandstorm.Berkeley.EDU!magid

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Path: arc1-ca.pugleaf.net!utzoo!utgpu!news-server.csri.toronto.edu!rutgers!apple!agate!sandstorm.Berkeley.EDU!magid
From: magid@sandstorm.Berkeley.EDU (Paul Magid)
Newsgroups: comp.windows.ms
Subject: Genoa where is that 256 color driver?
Keywords: renage on promise, Window 3.0 256 color svga driver
Message-ID: <1990Nov22.070404.13813@agate.berkeley.edu>
Date: 22 Nov 90 07:04:04 GMT
Sender: usenet@agate.berkeley.edu (USENET Administrator)
Reply-To: magid@sandstorm.Berkeley.EDU (Paul Magid)
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Organization: ucb
Lines: 30