🚀 go-pugleaf

You are welcome.  If you need anything else, just let me know.


--
Mark Kahrs
Creative Labs
Technical Support
www.soundblaster.com



Dennis Norgaard <dennis@litewerx.dk> wrote in message
news:m4ctato6fbe2lr95duhf755lmtb9dd562t@4ax.com...
> Hi  Mark
>
> Thanks for your good and prompt service; once again I've got SB MIDI
> out. Creative Labs certainly gets an  A in my book for good customer
> service.
>
> As a sidenote, before posting to this newsgroup I actually tried to
> remove any old drivers from my system. However, it seems that I didn't
> go thru the Device Manager and the Registry thorough enough in order
> to locate all the drivers. Once again, thanks for your service.
>
> Your sincerly
> Dennis
>
> On Tue, 13 Mar 2001 10:08:24 -0600, "Mark Kahrs (Creative Labs)"
> <mkahrs@clok.creaf.com> wrote:
>
> >Give this a try and see if anything changes:
> >
> >    Try completely removing and reinstalling the sound card
> >drivers by doing the following steps:
> >
> > 1. Get the file SBW9XUP.EXE from
> >    http://www.creativehelp.com/files/download.asp?search=sbw9xup.exe
> >
> > 2. Run the file in an empty directory to unzip it.
> >
> > 3. Go to the Control Panel > System > Device Manager.
> >
> > 4. Go to the Sound, video and game controllers group.
> >
> > 5. Remove any listings for the sound card.
> >
> > 6. Go to Start > Shut Down > Restart in MS-DOS Mode.
> >
> > 7. Go to the "c:\windows" directory.
> >
> > 8. Rename awe*.*.
> >
> > 9. Go to the "c:\windows\system" directory.
> >
> >10. Rename sb*.*, wfm*.*, csp*.*, and cif*.*
> >
> >11. Go to the "c:\windows\inf" directory.
> >
> >12. Rename *.bin to *.cli
> >
> >13. Reboot the computer and hold down the left CTRL key as
> >      the computer boots.  This will bring up the Boot-Up Menu.
> >
> >14. Pick safe mode.
> >
> >15. Once booted go to Start > Find > Files or folders and do a
> >      search for the following files and rename any that you find:
> >
> >      WFM0200.ACV
> >      WFM0201.ACV
> >      WFM0202.ACV
> >      WFM0203.ACV
> >      SB16SND.DRV
> >      SBFM.DRV
> >      SB16.VXD
> >      CSPMAN.DLL
> >      CIFMAN.CRL
> >      CIFMAN.DLL
> >      AWEMAN.DLL
> >      AWEMAN32.DLL
> >      SBAWE32.DRV
> >      SBAWE.VXD
> >
> >16. Go back to the device manager and see if you can find any
> >      listings for the sound card in ANY of the expandable
> >      sections.  If you find any, remove them.
> >
> >17. Reboot the computer.
> >
> >18. When it asks for win98 cd or diskette, do not insert it and
> >      hit ok.
> >
> >19. Then browse to the directory where you placed the
> >      SBW9XUP.EXE and unzipped it.
> >
> >20. Let it pull the drivers from there.
> >
> >Once it pulls the drivers and finishes booting to windows, you
> >should have everything installed correctly.
>