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Article #1908

Re: Is there anybdoy from Creative to answer ? (buyer beware)

#1908
From: Steve
Date: Fri, 09 Feb 2001 02:24
108 lines
5114 bytes
Where is the tech support newsgroups?
"Keyan" <fall_of_stars@hotmail.com> wrote in message
news:94g3b8$aqs$1@news.creativelabs.com...
> First and foremost, this IS NOT a tech support newsgroup.  It never has
> been, and probably never will be.  It is a user forum.
>
> Website polls are extremely inaccurate, for reasons I don't even want to
> start getting into, so even if Zdnet did a survey, the results would be
> questionable at best.
>
> It sounds almost as though the TAD cable might be bad, have you checked
> that?
>
> "Xavier Henry" <Xavier_Henry@Hotmail.com> wrote in message
> news:94fqeq$424$1@news.creativelabs.com...
> > Does Creative care about us ?
> >
> > Harvey, please do not take this personally, as it seems you may be the
> only
> > one here trying to help. However, it does seem that nobody really cares
at
> > Creative. BUYER BEWARE : YOU BOUGHT IT, NOW YOU'VE GOT IT  !
> >
> > May be Creative management are all attending a communication seminar !
If
> > not, they probably should ! That Creative cannot solve all these
problems
> > right away may (arguably) be acceptable. That they do not seem to have a
> > plan or if they have one, they must be the only one to know about it, to
> > address the numerous calls for help from their customers (as is apparent
> > from those newsgroups) is NOT acceptable.
> >
> > I realize that Creative cards are a good bargain pricewise, however,
they
> > should clearly state that the price does not include any support nor
does
> it
> > imply a warranty that their product will work even when properly
installed
> !
> > It seems to me they should spend less money on their glitzy web site and
> > more in supporting their customer.
> >
> > Harvey, since you seem to be the only existing link between us and
> Creative
> > management, I, and I am sure, many other people here, would appreciate
to
> > get a response from Creative management on the blatant lack of care for
> > their customers. I hope, for their sake, that their cars and bizzjets
work
> > better than than our cards !
> >
> > I would, by the way, also appreciate having answers to the question
> > previously posted and appended below. I also had sent it to the support
> > E-mail adress and have received no answer either.
> >
> > Thanks in advance.
> >
> >     Xavier Henry
> >
> > Note to Ziff-Davis editors (cc list) : Ziff-Davis would provide a great
> > service (IMHO) to us (consumers) to provide some sort of quick survey to
> > rate after sale customer satisfaction. This would certainly allow us
make
> > better informed decision. It's nice to have great technical reviews
> > advertising good deeds of new products, but a monthly (?) rating of the
> main
> > computer world players would also be of utmost interest....
> >
> > ----- Original Message -----
> > From: "Xavier J. Henry" <Xavier_Henry@compuserve.com>
> > Newsgroups:
> >
creative.misc,creative.products.misc,creative.products.sound_blaster.live
> > Sent: Tuesday, January 02, 2001 2:53 PM
> > Subject: Modem Blaster PCI V90 & Sound Blaster Live TAD not working
> >
> >
> > > I have installed a Modem blaster 56K V90 PCI modem and a Soundblaster
> live
> > > in my new PC with Win2k. I have installed the TAD cable between the
> modem
> > > and the audio card and removed the TAD enable jumper. I am using
Comlite
> > as
> > > my communication software.
> > >
> > > If I call someone, they can hear me, though quite faintly (but I have
> not
> > > played with the microphone setting yet), but I cannot hear them. What
am
> I
> > > missing ? I have the microphone and the speakers connected on the
> > > Soundblaster card. Commlite offers different combination of sources
for
> in
> > > and out and I have been shuffling through them with no result.
> > >
> > > I also have no modem sound even though it is set.
> > >
> > >
> > >     Xavier
> > >
> > >
> >
> >
>
>
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From: "Steve" <ssharish@neo.rr.com>
Newsgroups: creative.misc,creative.products.misc,creative.products.sound_blaster.live
Subject: Re: Is there anybdoy from Creative to answer ? (buyer beware)
Date: Thu, 8 Feb 2001 21:24:37 -0500
Organization: Creative Labs, Inc.
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