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Article #1955

Re: Help! - SB Live Value - not installing in Win98SE

#1955
From: Ralf Guminski
Date: Mon, 29 Jan 2001 15:35
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"homer" <foxesden@flashcom.net> wrote in message
news:3A732A79.1000207@flashcom.net...
> Ralf,
>
> Thanks for the suggestions.  However, their are some issues with the
> Asus MB and they recommend setting the IRQ to a legacy device.  It still
> isn't working.

I see. There's nothing inherently wrong with setting it to a Legacy device,
it just normally shouldn't be neccessary. I assume then that you have
installed any motherboard/BIOS patches from ASUS?  Also if you go to the VIA
website you can download the current selection of neccessary drivers for
their chipset. This is important if you haven't already done so because they
include IRQ routing and an AGP driver.
http://www.via.com.tw/drivers/index.htm

> As for the boot up process, Windows does not give me an
> option to "cancel" this process.  It will lock up without any way to
> disable.

This is very odd, especially if there are no drivers installed to begin
with. I've got the same card and the same OS and always get the option to
cancel a new driver installation. It smacks of a hardware conflict. This
sort of thing shouldn't happen if you've locked the card's IRQ manually,
unless there is something else already using that IRQ which is incompatible
with the SBLive!.

Windows =will= move IRQs around as it boots.... it may be changing the
settings of one of your other devices and creating a conflict.

Have you tried this:  Remove all cards from their expansion slots except the
video card and the SBLive and only then install LiveWare 3.0?  If that works
you can re-install the other cards one at a time until either the lockup
problem re-appears or you are up and running.

> My only option is to boot into safe mode and disable the SB Live Value
> card there.

Just disable it or remove whatever drivers were installed completely? Using
half-measures here will have you going around in circles endlessly. You have
to remove the drivers at both locations in Device Manager plus you have to
uninstall the Soundblaster Live! entry in "Add/Remove Programs" to make sure
you get a clean install.

> On the Athlonmb.com website there are any references to
> problems with video and sound cards with possibly a problem within a VIA
> chip.
> I'm hoping someone has discovered the "fix" for this.

There is a known issue between SBLive! and your ASUS MB. From the ASUS FAQ.

Q12. Are there compatibility issue between A7V and SB Live Value Audio Card?
Why can't I install the driver properly?

A : The problem can get rid off by using the latest Creative Audio Card
driver in the following URL.
http://www.creativehelp.com/files/download.asp

That really should do it, provided you've got the current BIOS update
installed. Of course, it may not work if you try to install LiveWare 3.0
over an existing corrupt installation from your cdrom. You'd have to clean
off any installed drivers first.

Cheers,

Ralf
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From: "Ralf Guminski" <ralfgski@yahoo.com>
Newsgroups: creative.misc
Subject: Re: Help! - SB Live Value - not installing in Win98SE
Date: Mon, 29 Jan 2001 10:35:49 -0500
Organization: Creative Labs, Inc.
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