🚀 go-pugleaf

Dear Ji LUO,

Thanks for your reply.

With all due respect, your answer is totally unacceptable. I am putting this
as mildly as I possibly can. We live in an age in which hardware and
software develop so rapidly, that each product is already obsolete by the
time one picks it off the shelf at the store.

There has developed a code of ethics between suppliers and consumers,
according to which code, suppliers do their best effort to update their
drivers and software for a product, so as not to make their consumers feel
very stupid when it turns out that due to a migration to the next breed of
Windows, their investment in that product has gone down the drain.

It seems that Creative has violated and mutilated that code of ethics. There
is no wonder that subscribers to the WebCam newsgroup don't attempt to
choose their words very carefully when voicing their thoughts regarding what
seems to be a scandalous policy on the part of Creative, not to offer any
support for the mentioned WebCam products.

I would highly appreciate it if you take this message to whoever is
responsible for this outrageous policy. I would be very happy if you could
tell us that this policy has been revoked and that we are going to have the
updated drivers and software.

Kind regards,

Shimon Yanowitz



"Ji Luo [Creative]" <jluo@creativelabs.com> wrote in message
news:93iua2$8r1$1@news.creativelabs.com...
> Webcam II is an older product that we have discontinued support for. We
> continue to quality drivers coming from the lens vendor. We have released
> two beta versions of the WebCam II driver even after it had discontinued
> shipment. As I said before, we will continue to work with our 3rd party
> provider to provide beta drivers.
>
> --
> Ji Luo
> Creative
> "Shimon Yanowitz" <shimon_yanowitz@attglobal.net> wrote in message
> news:93it7j$7ug$1@news.creativelabs.com...
> > Dear Sirs of Creative,
> >
> > I turned to the Creative newsgroups to see if I could find comments
about
> my
> > WebCam II under Windows ME. I have found a multitude of messages from
> people
> > who simply cannot believe how poor the Creative support is for this
> product.
> > Apparently many people are desperately looking for Windows ME drivers,
and
> > are not getting even a modest response.
> >
> > I would like to ask you to please shed some light on the situation. I
> would
> > highly appreciate your help.
> >
> > Kind regards,
> >
> > Shimon Yanowitz
> >
> >
> >
>
>