🚀 go-pugleaf

Hi Kitb,

One thing I'd like to point out is that this news server is not tech
support.

And I am not tech support.

Nevertheless, I will attempt to help.

A quick visit to our official tech support web site at
http://www.creativehelp.com turned up:

This error could be caused by multiple copies of AWEMAN.DLL and/or
AWEMAN32.DLL on your system. To search for these files, click on Start,
Find, then Files or Folders. Search for each file by typing the name of the
file in the Named box and clicking the Find Now button. Delete any instances
of these files that are not in the C:\WINDOWS\SYSTEM directory, where
C:\WINDOWS is your Windows 95 directory.

You will also want to ensure that the synthesizer bank settings are correct.
To do this, open the AWE Control Panel and ensure that General MIDI is
selected in the Available Synth: box and that C:\WINDOWS\SYSTEM\SYNTHGM.SBK
appears in the Configured Path: box.

You may also want to try changing the Input/Output addresses of your Sound
Blaster card. To do this, open the System applet from Control Panel, click
on the Device Manager tab, and on the plus sign next to Sound, video and
game controllers. Double-click on the listing for your sound card, click on
the Resources tab and remove the checkmark from the Use automatic settings
box. You may now change resources by double-clicking on each Resource type
listed in the Resource settings box and using the arrow keys to change its
value. You should try as many variations and combinations of I/O addresses
as possible.

If that doesn't help:

To resolve this issue, you may need to try a fresh install of the drivers
after totally removing them from the system.
NOTE: This requires a couple of reboots, so it would be a good idea to print
these instructions before beginning.

To begin, open the System applet from Control Panel and click on the Device
Manager tab. Click on the plus sign next to Sound, video and game
controllers and remove all Creative sound card listings. After they have
been removed, click on Start, then Shut Down.... Select Restart the computer
in MS-DOS mode? and click on the Yes button.

Once you are in MS-DOS mode, enter the following commands, hitting the Enter
key after each (where C:\WINDOWS is your Windows 95 directory):


CD\WINDOWS\SYSTEM
DEL SB*.*
DEL WFM*.*
DEL CIF*.*
DEL CSPMAN.DLL
DEL SYNTHGM.SBK
CD..
DEL AWE*.* (for AWE cards only)
CD INF
REN SB16AWE.INF SB16AWE.CLI
REN *.BIN *.CLI
After executing these commands, turn the system off for a few seconds, then
power back up. Windows 95 should redetect the card and prompt you for
drivers. It would be best to use Updated Drivers. Once the drivers have been
installed, restart the system for the changes to take effect.



kitb@hotmail.com wrote in message <36124299.1DCAC4AF@hotmail.com>...
>Chris,
>
>     Since you are an employee of CL, I am presenting this directly to
>you.  I need an answer so please don't ignore me.  I have went to the CL
>web site and there is no workable answer there.  I have posted to
>various newsgroups and nobody there knows what to do to make this
>problem go away either.  There are many, many people having this problem
>so please, please, please help us ALL out.
>
>
>     Every time I start Windows (98), I get the following error message:
>
>             Read error in C:\Windows\System\Synthgm.sbk
>                Can't load default synthesizer bank.
>
>
>My Hardware: Pentium 233, 96 megs Ram, Windows 98, Creative Labs
>SB32/AWE PNP w/8 megs.
>
>     The file synthgm.sbk is in the proper location (Windows\System) but
>upon every boot, it can't be loaded.  I know my card is not defective,
>nor are the simms, because I did have it working once!  I don't know how
>it happened but during my bouts of installing, reinstalling, deleting
>and reintsalling...it did work.  I got the green bar in the AWECP32.exe
>prog and the synthesizer.sbk loaded just fine.  I was able to play
>around and try out various settings.  But when I turned my computer off
>and the very next time it rebooted, there was the dreaded message of not
>loading the default synthesizer bank.
>
>     I have followed Creative Labs instructions to a "T" for every
>install, every delete and reinstall of drivers but it (midi) won't load
>upon startup.  I've downloaded and tried all recent
>drivers.........95dosapp.exe awecp95.exe and sbw95up.exe, revision 14.
>I've tried several different installs so I'm sure that the file
>synthgm.sbk is NOT corrupted.
>
>     The AWE32cp.exe prog shows a red bar instead of green, as it's
>supposed to, denoting that I have "0 KB of 0 KB available".  Not so.  I
>have two 4 meg simms installed.  In the "Available Synth" box (under the
>"synth" tab), it is blank but I have a choice of choosing "general midi"
>yet when I do choose it, I then get another message that reads:  "The
>selected file contains unrecognized format".  I've got several sbk files
>and it will recognize none of them.  Baloney!  It worked fine (albeit
>only once) on the very same sbk file that it now says is
>unrecognizable!
>
>     I've made sure that in ControlPanel\Multimedia\Midi........SB AWE
>32 Synth 620 is selected.  But I've also tried using all the other
>available settings too, just in case, but it doesn't matter.  I've also
>changed ISA slots though I figured it was useless to do, but since it
>was suggested by some kind soul that offered his advice, I tried it.  It
>didn't work either.
>
>     Lots of us are running into this Chris.  In DejaNews there are
>numerous postings asking for help about this problem.  None of the
>suggestions are working though, at least for me, but from the amount of
>posts about this synthgm.sbk error, I have to conclude the standard
>suggestions aren't working for lots of others either.  Advice about
>downloading the current drivers and changing ISA slots and making sure
>the files are in their proper places and suggestions that I got a
>defective card are just not cutting it.  Come on Creative Labs.....it's
>time for you to get involved.  Help us out!  I've emailed you several
>times for support but so far CL won't reply.  We need support!!!!  I
>bought this card in good faith because it is THE standard in sound
>cards.  Albeit the 32/AWE is not the most current card by CL, I
>purchased it brand new just 6 months ago!  I had a standard SB16 (no
>awe) previously and had no problems with it whatsoever.  It gave me good
>service and I wanted to upgrade, (just a tad, that's all my wallet could
>afford) but what's the use since the AWE portion won't work?  I am
>begging you for the answer that DOES WORK, so please do not ignore our
>cries.  Thank you for your time and I (we ALL) truly appreciate it.
>
>kitb at hotmail dot com