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Article View: creative.products.cd.removable_storage
Article #1091

Re: Service Centers?

#1091
From: Phil Perkins (Creative Labs)
Date: Mon, 20 Nov 2000 19:38
114 lines
4106 bytes
Please send me the following information to my email address:

Name                          :
Address                       :
City, State, ZIP              :

Phone number where you    Day :
can be reached            Eve :

Model number of the Drive    :

Serial number (sticker on top) :

Date of purchase              :
Problem description - Give the error code, and the symptom

  Once I receive this information, you will get a confirmation message that
will include a RMA reference number and shipping instructions.



--
Phil Perkins
Creative Labs Technical Support
http://www.creativehelp.com
Tech Support: 405-742-6655
http://www.soundblaster.com
"Garfyeld" <Garfyeld@whiskaz.com> wrote in message
news:8v5ndd$92h$1@news.creativelabs.com...
> Phil : the problem is this : I can use CD to read data, but when I try to
> burn cds, only one of 3 cds is able to be readed after the burning
process.
> I've tried with CDRWIN, ADAPTEC, NERO,  and PRASSI, with the same result.
It
> finishes the cds but then you can't read them. (some sort of not closing
> session or something like that).
> I deduced something bad was happening when last month ago, it refuses to
> burn on a RW, saying there's no media inserted, or saying the burning
> process was OK, but then you couldn't read the RW.
>
> I've checked again at the Store, they told me that "the warranty concerns
to
> CL and me", not them, so I must find a way to ship the CDR to CL service
by
> my own means.
>
>
> Thank you very much :o)
>
>
>
>
> --
>
>
>
> =======================
> Rafael "Garfyeld" Osorno
> http://www.xpertpc.net
> garf@xpertpc.net
> =======================
> Outsourcing � Mkt � Asesoria
> Servicio � Redes � Seguridad
> =======================
>
> "Phil Perkins (Creative Labs)" <pperkins@clok.creaf.com> escribi� en el
> mensaje news:8v4087$4ii$1@news.creativelabs.com...
> > All RMA for Mexico are handled through the service center in the U.S.
What
> > seems to be the problem that you are having?
> >
> > --
> > Phil Perkins
> > Creative Labs Technical Support
> > http://www.creativehelp.com
> > Tech Support: 405-742-6655
> > http://www.soundblaster.com
> > "Garfyeld" <Garfyeld@whiskaz.com> wrote in message
> > news:8v1ii1$cku$1@news.creativelabs.com...
> > >
> > >
> > > Is there any authorized CL service center in Mexico?
> > > I need to know if there's something I can do to ship a 4224 cdrw due
to
> > the
> > > fact that the Computing store where I bought it, only gave me 10
months
> > > warranty.
> > > I'm nearby CanCun and I can ship it anywhere in Mexico, to fix it
(even
> > > paying for that).
> > >
> > >
> > >
> > > Thanks.
> > >
> > >
> > > --
> > >
> > >
> > >
> > > ==================================
> > > Rafael "Garfyeld" Osorno
> > > Manager Canal #Merida en Undernet
> > > Garfyeld@borrame.canalmerida.org.mx
> > > http://www.canalmerida.org.mx
> > > Outsourcing � Marketing � Asesoria
> > > ==================================
> > >
> > >
> >
> >
>
>
Technical Details
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References: <8v1ii1$cku$1@news.creativelabs.com> <8v4087$4ii$1@news.creativelabs.com> <8v5ndd$92h$1@news.creativelabs.com>

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From: "Phil Perkins \(Creative Labs\)" <pperkins@clok.creaf.com>
Newsgroups: creative.products.cd.removable_storage
Subject: Re: Service Centers?
Date: Mon, 20 Nov 2000 13:38:26 -0600
Organization: Creative Labs
Lines: 116
Message-ID: <8vbusc$koq$1@news.creativelabs.com>
References: <8v1ii1$cku$1@news.creativelabs.com> <8v4087$4ii$1@news.creativelabs.com> <8v5ndd$92h$1@news.creativelabs.com>
Reply-To: "Phil Perkins \(Creative Labs\)" <pperkins@clok.creaf.com>
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