Article View: creative.products.cd.removable_storage
Article #1091Re: Service Centers?
From: Phil Perkins (Creative Labs)
Date: Mon, 20 Nov 2000 19:38
Date: Mon, 20 Nov 2000 19:38
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4106 bytes
Please send me the following information to my email address: Name : Address : City, State, ZIP : Phone number where you Day : can be reached Eve : Model number of the Drive : Serial number (sticker on top) : Date of purchase : Problem description - Give the error code, and the symptom Once I receive this information, you will get a confirmation message that will include a RMA reference number and shipping instructions. -- Phil Perkins Creative Labs Technical Support http://www.creativehelp.com Tech Support: 405-742-6655 http://www.soundblaster.com "Garfyeld" <Garfyeld@whiskaz.com> wrote in message news:8v5ndd$92h$1@news.creativelabs.com... > Phil : the problem is this : I can use CD to read data, but when I try to > burn cds, only one of 3 cds is able to be readed after the burning process. > I've tried with CDRWIN, ADAPTEC, NERO, and PRASSI, with the same result. It > finishes the cds but then you can't read them. (some sort of not closing > session or something like that). > I deduced something bad was happening when last month ago, it refuses to > burn on a RW, saying there's no media inserted, or saying the burning > process was OK, but then you couldn't read the RW. > > I've checked again at the Store, they told me that "the warranty concerns to > CL and me", not them, so I must find a way to ship the CDR to CL service by > my own means. > > > Thank you very much :o) > > > > > -- > > > > ======================= > Rafael "Garfyeld" Osorno > http://www.xpertpc.net > garf@xpertpc.net > ======================= > Outsourcing � Mkt � Asesoria > Servicio � Redes � Seguridad > ======================= > > "Phil Perkins (Creative Labs)" <pperkins@clok.creaf.com> escribi� en el > mensaje news:8v4087$4ii$1@news.creativelabs.com... > > All RMA for Mexico are handled through the service center in the U.S. What > > seems to be the problem that you are having? > > > > -- > > Phil Perkins > > Creative Labs Technical Support > > http://www.creativehelp.com > > Tech Support: 405-742-6655 > > http://www.soundblaster.com > > "Garfyeld" <Garfyeld@whiskaz.com> wrote in message > > news:8v1ii1$cku$1@news.creativelabs.com... > > > > > > > > > Is there any authorized CL service center in Mexico? > > > I need to know if there's something I can do to ship a 4224 cdrw due to > > the > > > fact that the Computing store where I bought it, only gave me 10 months > > > warranty. > > > I'm nearby CanCun and I can ship it anywhere in Mexico, to fix it (even > > > paying for that). > > > > > > > > > > > > Thanks. > > > > > > > > > -- > > > > > > > > > > > > ================================== > > > Rafael "Garfyeld" Osorno > > > Manager Canal #Merida en Undernet > > > Garfyeld@borrame.canalmerida.org.mx > > > http://www.canalmerida.org.mx > > > Outsourcing � Marketing � Asesoria > > > ================================== > > > > > > > > > > > >
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X-Google-Language: ENGLISH,ASCII X-Google-Thread: 112df1,3d831b8ee4bffc56 X-Google-Attributes: gid112df1,public X-Google-ArrivalTime: 2000-11-20 11:44:26 PST Path: arc1-ca.pugleaf.net!supernews.google.com!sn-xit-02!supernews.com!isdnet!newsfeeds.belnet.be!news.belnet.be!news1.ebone.net!news2.ebone.net!news.ebone.net!news.creativelabs.com!not-for-mail From: "Phil Perkins \(Creative Labs\)" <pperkins@clok.creaf.com> Newsgroups: creative.products.cd.removable_storage Subject: Re: Service Centers? Date: Mon, 20 Nov 2000 13:38:26 -0600 Organization: Creative Labs Lines: 116 Message-ID: <8vbusc$koq$1@news.creativelabs.com> References: <8v1ii1$cku$1@news.creativelabs.com> <8v4087$4ii$1@news.creativelabs.com> <8v5ndd$92h$1@news.creativelabs.com> Reply-To: "Phil Perkins \(Creative Labs\)" <pperkins@clok.creaf.com> NNTP-Posting-Host: pforbes.clok.creaf.com X-Priority: 3 X-MSMail-Priority: Normal X-Newsreader: Microsoft Outlook Express 5.50.4133.2400 X-MimeOLE: Produced By Microsoft MimeOLE V5.50.4133.2400