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Article View: creative.products.cd.removable_storage
Article #1104

Re: CDRW 4224E will not format

#1104
From: Dino
Date: Tue, 21 Nov 2000 15:33
84 lines
3523 bytes
I have a question .If we turn our drives in on RMA what model will we get
back ? I mean my drive works great as a audio CDR drive ,how do I know the
replacement drive will even work .I have a 8432e now will I get a drive the
others are complaining about back ?

Dino

"Phil Perkins (Creative Labs)" <pperkins@clok.creaf.com> wrote in message
news:8vbv1a$ks0$1@news.creativelabs.com...
> All of you with this problem, please send me the following information to
my
> email address:
>
> Name                          :
> Address                       :
> City, State, ZIP              :
>
> Phone number where you    Day :
> can be reached            Eve :
>
> Model number of the Drive    :
>
> Serial number (sticker on top) :
>
> Date of purchase              :
> Do you have a receipt:
> Problem description - Give the error code, and the symptom
>
>   Once I receive this information, you will get a confirmation message
that
> will include a RMA reference number and shipping instructions.
>
>
>
> --
> Phil Perkins
> Creative Labs Technical Support
> http://www.creativehelp.com
> Tech Support: 405-742-6655
> http://www.soundblaster.com
> "lorenzodes" <lorenzodes@iol.it.removeme> wrote in message
> news:8v8ktd$7hp$1@news.creativelabs.com...
> >
> > "Dino" <bedrock722@gte.net> ha scritto nel messaggio
> > news:8v7jnr$hhi$1@news.creativelabs.com...
> > > And I'm having same problem with the 8432.
> > >
> > > Dino
> > >
> >
> > Me too, with my 4424. The original version of ABCD, supplied with my
> > Creative Kit, just crashed. The updated one (v. 1.50) starts the format
> > process, but while the dialog box reports it's working and the progress
> bar
> > increases, the CD-RW's led shows some reading/writing only in the
> beginning.
> > During the rest of the process, my CD-RW looks and sounds idle.
> >
> > No problems with Nero. Nonetheless it's very annoying that I can't use
> > packet writing with it. I believe it's only a problem with ABCD, because
> > DirectCD works fine (I tried it).
> >
> > My configuration is:
> >
> > AMD k6 3d 350Mhz
> > MB Asus p5a
> > Win 98 SE (but I got the same problem when I used the first Win98)
> > Kit Creative DVD Encore 5X
> >
> > I'm using the specific drivers for my chipsets (same problem with the
> > generic ones supplied with Win98)
> >
> > --
> > ----
> > ---------------------
> > Saluti
> > Lorenzo
> >
> >
> >
> >
> >
>
>
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From: "Dino" <bedrock722@gte.net>
Newsgroups: creative.products.cd.removable_storage
Subject: Re: CDRW 4224E will not format
Date: Tue, 21 Nov 2000 07:33:53 -0800
Organization: Creative Labs, Inc.
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