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Article View: creative.products.cd.removable_storage
Article #1111

Re: 4224 doesn't write

#1111
From: Jeremy Stanley
Date: Wed, 22 Nov 2000 02:28
61 lines
3253 bytes
One final question (I don't know if you have this information or not):  How
often can CD-RW drives be repaired?  It sounds like the problem I'm seeing
is not at all unusual.  What I don't want to do is pay the cost of two-way
shipping plus the retail value of the 4224 when I could get a brand-new 8x
drive for less.  Do you have any figures on typical repair costs?

Thanks
JS

"Phil Perkins (Creative Labs)" <pperkins@clok.creaf.com> wrote in message
news:8veg0a$gj4$1@news.creativelabs.com...
> It is very possible that the drive has become defective. With an out of
> warranty RMA, there is a $20 (US, $35 Canadian) diagnostic fee for the
> drive. This cost will apply towards the total cost of repair or
replacement
> of the drive. The RMA department will then contact you for authorization
to
> fix the drive and give you the cost.
>
> --
> Phil Perkins
> Creative Labs Technical Support
> http://www.creativehelp.com
> Tech Support: 405-742-6655
> http://www.soundblaster.com
> "Jeremy Stanley" <stanmuffin@yahoo.nospam.com> wrote in message
> news:8vcovc$b0v$1@news.creativelabs.com...
> > No, the system is not overclocked.  It's rated at 400 MHz and running at
> 400
> > MHz.  All clock settings are at the defaults (PCI clock=33MHz; system
> > bus=66MHz; multiplier=6x). UDMA is disabled.
> >
> > Could the drive perhaps need to be cleaned?  If so, what product do you
> > recommend?  Note that it still reads CD-ROMs and CD-RWs.
> >
> > Can it be repaired?  (Since it's over a year old and presumably out of
> > warranty, would this cost more than it's worth?)
> >
> > I've labeled every disc I've burned with the marker that was included
with
> > the drive, and I didn't expect that marker to outlast the drive.
> Apparently
> > it has, because unlike the drive, the marker still writes.
> >
> >
> > "Phil Perkins (Creative Labs)" <pperkins@clok.creaf.com> wrote in
message
> > news:8vbva1$l1m$1@news.creativelabs.com...
> > > Do you have the system overclocked? If so, this may cause the problem.
> > >
> > > --
> > > Phil Perkins
> > > Creative Labs Technical Support
> > > http://www.creativehelp.com
> > > Tech Support: 405-742-6655
> > > http://www.soundblaster.com
> >
> >
> >
>
>
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From: "Jeremy Stanley" <stanmuffin@yahoo.nospam.com>
Newsgroups: creative.products.cd.removable_storage
Subject: Re: 4224 doesn't write
Date: Tue, 21 Nov 2000 19:28:30 -0700
Organization: Creative Labs, Inc.
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