🚀 go-pugleaf

Please send me the following information to my email address:

Name                          :
Address                       :
City, State, ZIP              :

Phone number where you    Day :
can be reached            Eve :

Model number of the Drive    :

Serial number (sticker on top) :

Date of purchase              :
Problem description - Give the error code, and the symptom

  Once I receive this information, you will get a confirmation message that
will include a RMA reference number and shipping instructions.



--
Phil Perkins
Creative Labs Technical Support
http://www.creativehelp.com
Tech Support: 405-742-6655
http://www.soundblaster.com
"Doug Schmidt" <dougsch@hotmail.com> wrote in message
news:8vf91b$5hq$1@news.creativelabs.com...
> Seems as though I'm in the same situation when it comes to the drive not
> formatting cdrw's.  It just started to be selective as which brand of cdr
in
> the last week.  The only difference is that I have a receipt and the
> warranty just expired on the 5th of November (go figure!!!).  What is
> involved in an out of warranty rma that is what is the difference to an
> in-warranty rma?
>
> Doug Schmidt
>
> "Phil Perkins (Creative Labs)" <pperkins@clok.creaf.com> wrote in message
> news:8v1ai8$6dn$1@news.creativelabs.com...
> > If you contact Future Shop, they may be able to reprint the receipt. If
> they
> > will not except it back, then I can issue an RMA for the drive, however,
I
> > will need the receipt.
> >
> > --
> > Phil Perkins
> > Creative Labs Technical Support
> > http://www.creativehelp.com
> > Tech Support: 405-742-6655
> > http://www.soundblaster.com
> > "SRehberger" <fleshbox@sprint.ca> wrote in message
> > news:8uvl6l$1s6$1@news.creativelabs.com...
> > > In article <8uac75$45n$1@news.creativelabs.com>, kenazone@aol.com
> says...
> > > > I am having a big problem with my burner - I will format a disk and
it
> > says
> > > > format complete sucussfull but it did not work - if I try to write
on
> a
> > CD
> > > > or copy one it says it completed it but the CD can not be read...
> > > >
> > > >
> > > >
> > > I have the same model and the same problem, it acts like its writing
and
> > > everything is fine with the software, but afterwards it still reads as
a
> > > blank disc, and my kenwood won't recognise it at all... it's almost as
> if
> > > the gun is dead.I bought it in Futureshop (canada) and have had
reliable
> > > service till this week. I have no receipt and I know future shop can
be
> > > very sticky about rturns, so if you can reply and let me know if this
is
> > > a common problem with this model/production run, i can print it out
and
> > > use it to back up my case, TIA
> >
> >
>
>